Managerial Coaching Skills (2 day)

Seminar Outline:

Have you ever heard that old saying, “People rarely do what is expected; they only do what is inspected?” This little saying holds a lot of wisdom for managers and supervisors. The performance of most employees will only rise to the level of accountability set by their boss. The challenge, then, is to provide a high level of accountability in a way that is not manipulative or oppressive.

Our two-day Management Coaching Skills seminar is designed to help first-level managers and supervisors improve their skills in the areas of communication, motivation, delegation and evaluation. The format of the class is extremely interactive, using role-plays, small-group games and activities, and videotaped coaching sessions to provide plenty of hands-on practice. As a result, participants will actually be able to demonstrate proficiency with their new coaching skills before they return to the workplace.

Seminar Objectives:

Participants in the Management Coaching Skills two-day seminar will learn to:

• Create a climate for success
• Help others learn to solve problems and build a more trusting environment
• Inform, delegate, and motivate others to work toward common goals
• Quickly identify different behavioral styles and understand the needs of each one
• Employ a more effective communication style
• Assess employee performance, give constructive feedback, and document performance problems
• Apply the fundamental skills of managing people
• Give orders and instructions effectively
• Motivate employees to become more committed and productive
• Implement change without disrupting the work team