Managerial Coaching Skills

The relationship between a supervisor and his team is a critical, delicate matter. It is important to maintain lines of authority and accountability, while also remaining accessible and supportive. When this balance is operating properly, employee job satisfaction and performance remains high. However, an inept, ineffective supervisor can directly undermine the productivity of the whole team.

Our one-day Management Coaching Skills seminar provides hands-on, highly interactive training that will help improve your coaching skills to increase your effectiveness as a manager and leader. The unique format makes use of role-play, small group discussions, and videotaped practice sessions to deliver immediate feedback to help you refine your skills in real time as you apply each lesson. Our emphasis on communication techniques, listening skills, and understanding the needs of different personality types all play a role in helping you to become more effective at coaching and leading your staff to achieve the goals that are important to everyone.

Seminar Objectives:

Participants in the Management Coaching Skills one-day seminar will learn to:

• Give positive feedback
• Deal with anger in the workplace
• Practice giving constructive feedback
• Employ active listening skills
• Successfully manage meetings of all sizes in all situations
• Give and receive feedback without putting others on the defensive
• Make use of, and credit, the ideas of other team members
• Improve teamwork and productivity within the work unit to achieve common goals
• Improve communication by learning to understand what people are really saying, and why they are saying it
• Define and set up a method to track employee activities