Retail Sales Training Course

Retailers can make the most of every marketing dollar and every customer by providing retail sales staff with this unique Retail Sales training course from pd training.

Staff will learn practical techniques to sell more, discount less, handle 'price shoppers' and close more sales, while remaining courteous, professional and avoiding being pushy.

This dynamic training course is available now throughout the US, including Atlanta, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, and Seattle.

Learning Outcomes - Retail Sales Training Course

By the end of this training course, participants will:

• Learn to create a great first impression
• Learn to greet constructively & create a personal connection
• Develop rapport & create warmth & openness
• Ask effective questions to better understand client needs
• Master active listening techniques
• Learn to control the sale & lead a customer to becoming a buyer
• Learn an amazingly simple and professional way of handling price shoppers
• Learn 4 effective techniques for minimizing & negating the need to discount
• Understand sales psychology such as the "The Power of YES when selling"
• Learn to ask for the sale
• Learn cross selling and upselling
• Master effective techniques for closing without being pushy

Times

Public classes start at 9:00am and finish around 4:30pm.

Class Size

Public classes will be a small relaxed group of between 4 and 12 people.

The small group helps ensure that everyone will get a chance to ask questions and learn at their own pace.

What is provided?

All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Retail Sales Training Course Certificate of Completion.

Certificates of Completion are issued to each participant