Sun Secure Global Desktop Software Administration

The Sun Secure Global Desktop Software (SGD) Configuration and Administration course is for students who need to understand the SGD product and perform routine administration tasks on a daily basis.

The course is for SGD version 4.5, including the SGD Secure Gateway.

The course covers a range of topics selected to assist technical users in all aspects of administering SGD servers, and includes lessons about networking, security, authentication, and scalability.

This course does not cover Webtop customization, Login script customization, or SGD web services.

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

Audience
Course Topics Introduction to SGD

• Understand the format of this course
• Log in to, and out of, Sun Secure Global Desktop Software (SGD)
• Use the SGD webtop
• Describe briefly each administration tool
• Understand the SGD three-tier architecture and its main features

Installing SGD

• Identify the installable SGD components
• Understand the preparation needed before installing SGD
• Install the main SGD component
• Control SGD
• Add license keys
• Upgrade SGD
• Remove SGD

Users and Applications

• Understand how SGD uses organizational hierarchies and objects
• List the object types used with SGD
• Create objects using the Administration Console
• Add new SGD Administrators

User Authentication

• Understand Secure Global Desktop authentication
• Differentiate between user identities and user profiles
• Configure Secure Global Desktop authentication
• Understand application authentication

Windows Applications

• Create and configure Windows application objects
• Understand Terminal Services licensing
• Understand the Terminal Services features supported by SGD
• Install the SGD Enhancement Module for Windows

X and Character Applications

• Create and configure X and Character application objects
• Understand how to support the use of X and character applications through SGD
• Install the SGD Enhancement Module for Module for UNIX(R) and Linux Platforms

Publishing Applications

• Explain the difference between local and LDAP assignments
• Publish applications to users
• Configure the application servers that can run an application
• Understand best practices for publishing applications

Printing

• Understand how SGD printing works
• Configure printing to client printers from applications displayed through SGD

Client Drive Mapping

• Understand how client drive mapping works
• Configure access to client drives and file systems from applications displayed through SGD

Audio

• Understand how to configure support for audio when using X and Windows applications

Copy and Paste

• Understand the supported copy and paste operations
• Configure the users that can use copy and paste
• Configure security levels to control the applications that can participate in copy and paste operations

SGD Client and Webtop

• Explain the components of the client architecture used by SGD and their requirements
• Configure settings for the SGD Client using client profiles
• Integrate SGD into the Start or Launch Menu of client desktop systems (Integrated Mode)
• Understand how to run applications without webtops

Arrays

• Understand arrays, primary and secondary servers, and replication
• Enable secure intra-array communication
• Add and remove SGD servers from an array
• Understand how array failover works
• Configure global and server-specific settings
• Understand SGD licensing

Monitoring and Logging

• Understand the SGD datastore
• Monitor user sessions
• Monitor and shadow application sessions
• Set log filters for troubleshooting and auditing

Networking and Security

• Explain the network connections used by SGD and how to secure them
• Understand SSL certificates
• Install an SSL certificate and enable secure client connections
• Configure SGD to work through firewalls
• Understand how SGD supports proxy servers
• Configure the DNS names used by SGD

Secure Gateway

• Describe the features of the SGD Secure Gateway
• Install and configure the Gateway
• Describe the architecture of the Gateway
• Troubleshoot and fix problems with the Gateway

Load Balancing

• Understand the different load balancing mechanisms available with SGD
• Understand how Advanced Load Management improves application load balancing
• Understand the purpose of load balancing groups

Course Objectives

• Use the SGD administration tools to make configuration changes
• Integrate SGD with an organization's authentication mechanisms
• Configure SGD objects representing an organization's applications, documents, users, and application servers
• Publish applications and documents to users' webtops
• Configure support for peripherals, and other client device features, for applications displayed through SGD
• Integrate SGD with the Start Menu on client desktop systems
• Monitor user activity through SGD
• Install, upgrade, and license SGD
• Provide users with secure SSL-based connections and integrate SGD with an organization's firewalls and proxy servers
• Scale up SGD to support more users by using arrays and load balancing
• Log in to, and log out of, SGD, and access applications from a webtop
• Understand the SGD product architecture