Retail Back Office (BO) Business Essentials 13.4.1

The Oracle Retail Back Office Business Essentials course teaches you how the Back Office application is used. Learn how it can access, maintain and monitor store business.

Learn To:

• Access and manage employee status and roles, items, pricing and store transactions.
• Work with the features of Back Office.
• Understand the Component areas of the Back Office application.
• Understand back office concepts and back office business processes.

Back Office Integration

You also learn how Back Office integrates with other systems, like Point-of-Service and Central Office.

Audience

• Business Analysts
• Functional Implementer
• End Users

Course Topics Back Office Overview

• Oracle Retail Footprint
• What is Back Office
• Benefits of Back Office
• Back Office: Product Interaction
• Start the Application
• Back Office Navigation: Home Page
• Back Office: Home Page Icons
• Language and Locale Support

Stores Item Maintenance

• Item Maintenance Overview
• Item Maintenance: Fields
• Item Maintenance: Features
• Kit Maintenance
• Participant Practice Session: Store Item Maintenance

Reports

• Available Reports
• Ad Hoc Report Settings
• Drill Down Reports and Unavailable Data
• Displayed Report
• My Favorite Reports
• Report Schedules
• Sales and Financial Reports
• Exceptions

Stores Employee Management

• Managing Employees
• Duplicate Employee Information
• Security Roles
• Clocking In and Out
• Employee Time Maintenance
• Employee Time Reports
• View My Time Feature

Store Operations

• Opening the Store
• Closing the Store
• Reconciling Tills
• Closing the Registers
• End of Day
• Summary Reports
• Till Reports

Pricing

• Pricing Groups
• Price Promotions
• Price Changes
• Discount Rules
• Source and Target Options
• Discount Rule Types
• Participant Practice Session: Editing Prices

Administrative Function

• Job Manager
• Available Imports
• Exporting Data
• Parameter Maintenance
• Maintaining Exchange Rates

Course Objectives

• Describe the major component areas of the Back Office application
• Identify the available features of Back Office
• Describe in detail how to access, maintain, and monitor store business using Back Office
• Provide a detailed overview of the Back Office application