Oracle Utilities: CC&B v2.3.1 to NMS v1.10 Integration
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Oracle Utilities: CC&B v2.3.1 to NMS v1.10 Integration
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Description
The Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Network Management course provides students with details about how to manage and configure the sending of trouble call details between the applications. Students will learn how to configure this integration to support the querying of status and trouble call history, electrical jobs, and planned outages. Students will learn how to configure the key integration points to achieve synchronization between the two applications. Students will also learn how to troubleshoot and resolve common issues as well as being able to make their own customizations to the data.
Learn To:- Recognize the role of the Integration Points
- …
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The Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Network Management course provides students with details about how to manage and configure the sending of trouble call details between the applications. Students will learn how to configure this integration to support the querying of status and trouble call history, electrical jobs, and planned outages. Students will learn how to configure the key integration points to achieve synchronization between the two applications. Students will also learn how to troubleshoot and resolve common issues as well as being able to make their own customizations to the data.
Learn To:- Recognize the role of the Integration Points
- Understand the steps for installing the applications
- Configure the data
- Troubleshoot Errors
- Make Customizations
Audience
- Business Analysts
- Configuration Consultant
- Configuration Implementer
- Functional Implementer
- Implementation Consultant
- Project Manager
- System Integrator
Course Topics Overview
- Applications Overview
- Features of the Integration
- Roles of the Integration Components
- Integrated Business Processes of each Integration Point
- Processing Error Messages
- Using BPEL in the Integration
- Understanding the Integration
- Using JMS Queues in the Integration Layer
- Transforming XML Messages
- DVM Mapping
- Using DB Adapters to Invoke NMS Procedures
- Configuring Administrative Tables
- Configuring JMS
- Configuring Sync Request Processes
- Configuring Outbound Messages
- Configuring the Generic IVR Adapter for NMS
- Configuring the ConfigurationProperties.xml File
- Handling Integration Errors and messaging
- Error Notification Setup
- Monitoring the Integration
- Extensibility Options
- Pre and Post Transformation of the Extension Points
- Custom Transformations
Course Objectives
- Learn the Role of each of the Integration Points
- Configure the integration tables and files
- Monitor and troubleshoot issues
- Understand the Business Processes
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