Oracle Communications Solutions Overview - EMEA Only

This Communications Solutions course provides a general overview of the key products within the communications area. Attendees learn about the key components, benefits and how the solutions fit together.

Learn To:

• Name each of the component products in Oracle’s telecoms architecture
• Describe Siebel Customer Relationship Management (CRM) applications
• Identify BRM key features
• Identify OSM key components
• Describe the role played by OPH in the Oracle suite
• List the key components of AIA, Unified Inventory Management (UIM), and Automatic Service Activation Program (ASAP)

This solution overview course explains the high level business flow for one example across the RODOD product stack. This example helps students understand the key concepts for each solution followed by an overview of some other solutions such as Identity Management.

Audience

• Business Analysts
• Functional Implementer
• Sales Consultants
• Technical Administrator

Course Topics Oracle Communications Solutions Overview

• Review the Big Picture
• Communications Components
• Rapid Order Design and Order Delivery

Communications Components

• Product Overview
• Key Features and Benefits
• Data Access and Assigning Records
• Siebel Architecture

Billing and Revenue Management (BRM)

• Product Overview
• Key Features and Benefits
• Revenue Lifecycle within BRM

Order and Service Management (OSM)

• Product Overview
• Key Features and Benefits
• OSM Client Tools
• OSM Terminology, Tasks, and Processes

Product Hub for Communications

• Product Overview
• Key Features and Benefits
• Oracle Product Hub Terminology

Identity Management

• Product Overview
• Key Features and Benefits
• Identity Management Terminology

Oracle Application Integration Architecture (AIA)

• Product Overview
• Key Features and Functionality
• AIA Components

Automatic Service Activation Program (ASAP)

• Activation Concepts
• Key Features and Functionality
• ASAP Components

Unified Inventory Management (UIM)

• Product Overview
• Key Features and Functionality
• Life Cycles
• Physical and Logical Devices

Course Objectives

• Give a high level definition of the purpose of each Oracle Communications RODOD component
• Identify and describe some of the key features and functionality of Siebel CRM
• List some of the common business entities used within Siebel CRM
• Explain how a typical Siebel activity is routed through the product stack
• Describe the BRM product functionality
• Describe features, architecture and components of OSM
• List the key benefits of using OPH
• Explain the importance of identity management
• Describe the benefits of implementing AIA
• Explain the features and functionality of AIA
• Describe ASAP at a high-level
• Describe the functions, components and terms used in UIM