Mobile Workforce Management: Configuration Concepts

This course utilizes PowerPoint and graphical imagery to present many concepts on how the Mobile Workforce Management system functions and processes information. It is a highly interactive course that utilizes the customer's knowledge of their business practices to prompt discussion about the design and data fields that their system will require. Polling questions at the end of each section test your understanding of the conceptual information provided.

Attendees can expect to learn how to manipulate specific data fields to influence scheduling behaviors within the application. This course also provides attendees with information on what to consider when creating resources and field orders and how to use functional elements within the system to create efficiencies in scheduling. Attendees will also learn how cost is determined, what objects are affected, and its importance to the overall schedule. Expect this course to provide implementation team members with a full understanding of all the data and business requirements critical to a successful implementation.

• End Users
• Technical Consultant
• Functional Implementer