Interpreting Oracle Knowledge Analytics Rel 8.2

Interpreting Oracle Knowledge Analytics provides instruction and hands-on experience using Oracle Knowledge Analytics to understand how users are interacting with the Oracle Knowledge deployment.

The course starts with a discussion of the role Analytics plays in the Oracle Knowledge Solution, and how it connects to the business goals of the organization. The students will then explore a variety of business metrics, and identify key performance indicators for their organization.

The course then guides the students through the process of investigating and interpreting specific interactions and trends over time. The students will explore data and analyze information specific to both Search and Information Manager. Finally, the students will connect the Oracle Knowledge Analytics results to their own organization’s key performance indicators.

In the process, students will learn to use the Analytics interface to find, evaluate and communicate the data most important to their organization.

• Identify key performance indicators (KPIs) to evaluate productivity and success
• Perform report generation
• Perform detailed analysis and filtering

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

• Business Analysts
• Functional Implementer
• Reports Developer
• Business Intelligence Developer

• Who Does What
• Features
• Architecture
• Actionable Analytics Methodology
• Defining Business Metrics

• Microstrategy Interface part 1
• Content Contribution
• Microstrategy Interface part 2
• Content Usage
• Microstrategy Interface part 3
• Forum Self-Service
• Microstrategy Interface part 4

• Search Analytics - Analysis Reports
• Click-thru Rate
• Microstrategy Interface part 5
• Search UI Review
• Microstrategy Interface part 6
• Click-throu Rate (cont.)
• Microstrategy Interface part 7
• Relevancy

• Blank Report
• Report Builder
• Report Wizard

• Out-of-the-box Reports
• Activity Type Definitions

• Describe the methodology for applying Oracle Knowledge Analytics
• Discuss how user behavior is captured and stored in Oracle Knowledge Analytics
• Define business metrics
• Describe the use and context of Information Manager reports
• Identify key Information Manager reports and questions
• Compare the key performance indicators and their associated reports
• Interpret Information Manager reports by area of assessment and related attributes
• Perform report generation and analysis
• Describe the use and context of Search reports
• Discuss how to drill down through levels of Search reports
• Interpret Search reports by area of assessment and related attributes
• Identify the reports that you can use in your own business to monitor and investigate