11i Customer Data Management Functional Fundamentals

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11i Customer Data Management Functional Fundamentals

Oracle University
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Description

In this course, students will learn the origin and purpose of the Trading Community Architecture (TCA), why it was created and how TCA has evolved. Additionally, this course covers TCAs role in the e-Business Suite Applications and an overview of the Customer Data Hub. Also covered is the functionality of the Customers Online application and the Customer Data Librarian role. Demonstrations and practices reinforce the fundamental concepts.

  • Describe Trading Community Architecture
  • Understand TCA Key Entities
  • Describe Relationship Models
  • Describe Customer Modeling

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Regist…

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Didn't find what you were looking for? See also: Oracle 11i, Database Management, PL/SQL, CompTIA A+ / Network+ / Security+, and Oracle.

In this course, students will learn the origin and purpose of the Trading Community Architecture (TCA), why it was created and how TCA has evolved. Additionally, this course covers TCAs role in the e-Business Suite Applications and an overview of the Customer Data Hub. Also covered is the functionality of the Customers Online application and the Customer Data Librarian role. Demonstrations and practices reinforce the fundamental concepts.

  • Describe Trading Community Architecture
  • Understand TCA Key Entities
  • Describe Relationship Models
  • Describe Customer Modeling

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.


Audience
  • Functional Implementer

Course Topics TCA Data Model Key Components Best Practices Customer Modeling Customers Online Overview Managing Customer Information Classification Model Relationship Management Customers Online Transactions Viewer Customer Data Librarian Certification Assignments Merge Request Source System Management Customers Online File Load Customer Data Librarian Import Console TCA Bulk Import Information Quality Tools Customer Data Librarian Party Purge D&B Integration TCA Address Validation
Course Objectives
  • Understanding TCA Best Practices Customer Modeling
  • Understanding TCA in the E-Business Suite
  • Understanding and using the Classifications Model
  • Working with Oracle Customer Online
  • Working with the Customer Data Hub
  • Working with the Relationship Model
  • Working with the TCA Fundamentals
  • Using the Customer Data Librarian
  • Using the Data Quality Manager
  • Using the TCA Data Model Key Elements

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.