Windows 7: Enterprise Desktop Support Technician (exam 70-685)
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Windows 7: Enterprise Desktop Support Technician (exam 70-685)
Description
In this training course, as a support technician you will learn to manage and support Windows 7 in a technically complex corporate environment. You are also prepared to achieve the MCITP Enterprise Support exam 70-685.
Subject include troubleshooting installation problems on Windows 7, compatibility, Windows XP mode, maintaining Windows 7, authentication, (remote) network access, BitLocker, security and much more.
Your result
After following this training course you will be independently able to provide (technical) support for Windows 7 in a complex corporate environment. You are also prepared to achieve exam 70-685.
Audience profile
Support employees/support technicians/system administ…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
In this training course, as a support technician you will learn to manage and support Windows 7 in a technically complex corporate environment. You are also prepared to achieve the MCITP Enterprise Support exam 70-685.
Subject include troubleshooting installation problems on Windows 7, compatibility, Windows XP mode, maintaining Windows 7, authentication, (remote) network access, BitLocker, security and much more.
Your result
After following this training course you will be independently able to provide (technical) support for Windows 7 in a complex corporate environment. You are also prepared to achieve exam 70-685.
Audience profile
Support employees/support technicians/system administrators who wish to achieve the MCITP certification: Enterprise Desktop Support Technician 7 (exam 70-685). This exam is also part of the MCSA: Windows 7 certification.
Contents of the training
The training course comprises various lessons:
- Identifying and Resolving Windows 7 Application Issues
- Management and Maintenance of Windows 7 Client Systems
- Troubleshooting Logon and Resource Access Issues in Windows 7
- Resolving Windows 7 Network Connectivity Issues
- Troubleshooting IE8 and Encryption Issues in Windows 7
- Protecting Windows 7 against Malware and Vulnerabilities
- Knowledge test
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