Charting Process Behavior (SPC)

This Charting Process Behavior course provides the necessary tools to chart and understand process behavior over time.

As you become proficient in all of the tools necessary chart process behavior, quantify variability, and assess process capability, you will be prepared to play an important role as part of an process improvement team.

The overall objective of this course is to teach you how to effectively apply SPC techniques and calculations in the MEASURE, ANALYZE, and CONTROL phases of a process improvement project.

After completing this course, you should be able to:

• Explain the basics of measurement
• Construct and interpret a histogram
• Evaluate process performance over time using a Trend Chart
• Develop a sub-grouping strategy
• Construct and interpret Statistical Process Control charts for variable and attribute data
• Perform Capability Analysis

To successfully complete this course, you must review all of the lessons and complete all of the quiz modules.

This course consists of one session that is a collection of related lessons. Individual lessons include toolsets and interactive practice exercises, and the session ends with an interactive quiz to test your knowledge.

To help you to visualize how SPC works, we present the lessons within the context of a process improvement project, where process behavior charts (control charts) are often used in the Measure, Analyze, and Control phases of the DMAIC process.

On every page, you have access to a variety of helpful learning tools, from an online encyclopedia to a notes tab to support links. You can use the course navigation map to move through the course in a linear fashion or you can skip around and explore topics as you see fit.

Want to see the what the course looks like? Then take our brief course tour.

• All of the content is available online, in an on-demand format, so you can study at your own pace. To begin, you simply log onto the MoreSteam University learning portal.
• You do not have to do a Six Sigma project as part of this course.
• You have 90 days to complete this course.