Course 70084: Managing Office 365 Users, Roles and Identities

Introduction This course describes how to create, configure, and manage users within your organizations deployment of Office 365. An understanding of adding users and managing user properties is critical to allowing them access to the services that Office 365 provides. Office 365 roles determine what features, functionality, and access users have within the service. Office 365 allows different levels of access to be granted to users so that they can administer sections of the Office 365 service, but do not have full administrative access to the service. An understanding of these roles is essential for providing granular levels of access and functionality as required to meet the needs of your users and of your organization. In organizations with existing implementations of Active Directory, an understanding of the options and authentication methods for linking your existing organization to Office 365 is essential for providing users single sign-on. As a result, users will be able to use their local Active Directory account to access the Office 365 cloud services, Webmail, and Microsoft Outlook. Objectives At the end of the course, students will be able to:

• In this course, you will provision and manage Office 365 users. In addition, you will manage Office 365 roles and Office 365 identity.

Modules & Lessons Provisioning and Managing Office 365 Users Module Introduction Creating Office 365 Users Modifying User Properties and Settings Managing User Licenses and Subscriptions Recovering Identities and Users Module Follow Up Managing Office 365 Roles Module Introduction Modify Office 365 Administrative Properties and Settings Module Follow Up Managing Identity Module Introduction Configuring Directory Synchronization Configuring and Managing Identity Federation Using AD FS 2.0 Implementing Single Sign-On and Two-Factor Authentication Module Follow Up System Requirements To view this course, you need:

• Browser Microsoft Internet Explorer 7 (or higher)
• Browser Mozilla Firefox 2 (or higher)
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• Operating System Apple Mac OS X 10.4 (or higher)
• Processor Pentium III 1 GHz (or better)
• Processor Macintosh Intel-based or PowerPC G4 (or better)
• RAM 512 MB (1 GB or more recommended)
• Internet connection 256K (broadband recommended)
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• Adobe Reader 7 (or higher)
• Operating System Microsoft Windows 2000, XP, Vista, or Windows 7

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled