Course 6069: Monitoring Windows Small Business Server 2003 and Windows Server 2003

Introduction This course covers how to monitor and troubleshoot issues in Windows Small Business Server 2003.The course introduces how to monitor the configuration settings of Windows Small Business Server 2003 by using Monitoring Configuration Wizard. This course also examines the tools available to monitor both Windows Server 2003 and Small Business Server 2003. In addition, the course covers how to troubleshoot common issues related to client workstation connectivity, client e-mail connectivity, client Internet connectivity, and file storage issues in Windows Small Business Server 2003. This course helps you prepare for, and maps directly to some of the objectives of exam 70-282. Exam 70-282 fulfills the requirements for the Microsoft Certified Professional credential, and is required for partners seeking to earn the Microsoft Small Business Specialist designation. This online learning course is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who implement or support Microsoft Windows Small Business Server 2003. Objectives At the end of the course, students will be able to:

• Monitoring Windows Small Business Server 2003.
• Working with Monitoring Tools.
• Troubleshooting Issues in Small Business Server.

Modules & Lessons Course Overview Module Introduction Navigation Overview Lab Information Course Information Monitoring Windows Small Business Server 2003 and Windows Server 2003 Module Introduction Monitoring Windows Small Business Server 2003 Lesson Introduction Types of Reports How To Monitor Configuration Settings and Alerts How To Perform Remote Management How To Resolve Client Connectivity Issues How To Analyze System Performance Self Test Working with Monitoring Tools Lesson Introduction Overview of Common Monitoring Tools Overview of the Computer Management Console How To Monitor a System by Using the Computer Management Console How To Monitor Capabilities Supported by Task Manager How To Monitor System Performance by Using Performance Monitor How To Monitor a System by Using Health Monitor Self Test Troubleshooting Issues in Windows Small Business Server 2003 Lesson Introduction Troubleshooting Client Workstation Connectivity Issues Troubleshooting Client E-mail and Internet Connectivity Issues Troubleshooting Client File Storage Issues Self Test Lab: Monitoring Windows Small Business Server 2003 and Windows Server 2003 Lesson Introduction Scenario Exercise Information Launch the Lab Lab Review Module Summary Glossary Module Introduction System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled