Course 5438: Working with E-mail Messages in Microsoft Office Outlook 2007

Introduction This online course covers the skills and knowledge you will need to create and send e-mail messages using Microsoft® Office Outlook® 2007. This includes attaching files to e-mail messages, adding signatures to messages automatically, and personalizing the appearances of messages. In addition it will cover how to view and process e-mail messages, such as how to reply and forward messages, as well as printing and deleting messages. Objectives At the end of the course, students will be able to:

• Create and send e-mail messages.
• Customize e-mail messages.View and process e-mail messages.
• Convert and block e-mail messages.

Modules & Lessons Course Overview Module Introduction Navigation Overview Lab Information Course Information Working with E-mail Messages Module Introduction Creating and Sending E-mail Messages Lesson Introduction Work in the Message Window Lab: Creating and Sending Messages Attach Files to Messages Change Message Settings and Delivery Options Create and Format Business Graphics Lab: Customizing the Appearance of Messages Self Test Viewing and Processing E-Mail Messages Lesson Introduction View Messages and Message Attachments Reply To and Forward Messages Print Messages Delete Messages Lab: Working with New Mail Notifications Block Unwanted Messages Self Test Module Summary Glossary Module Introduction System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled