Course 5381: Installing, Configuring, and Troubleshooting Client Applications in Windows Vista

Introduction In this online course, you install, configure and troubleshoot client applications running on Windows Vista. This includes configuring productivity applications, troubleshooting file extensions, installing legacy applications, and configuring application compatibility features. This also helps prepare you for certification exam 70-623. This online course is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who support Windows Vista in a home environment.

To get the most out of this course it is recommended that you have strong Windows Vista technical skills. This course also helps you prepare to become a Microsoft IT Professional (MCITP). Objectives At the end of the course, students will be able to:

• Describe how to install client applications in Windows Vista.
• Describe how to configure client applications in Windows Vista.
• Describe how to troubleshoot client applications in Windows Vista.
• Install a client application.
• Configure a client application.
• Troubleshoot a client application.

Modules & Lessons Course Overview Module Introduction Navigation Overview Lab Information Course Information Installing, Configuring, and Troubleshooting Client Applications in Windows Vista Module Introduction Installing Client Applications in Windows Vista Lesson Introduction Client Application Software Categories The Process for Installing Client Applications How Client Applications Use File Extensions Considerations for Installing Older Client Applications The Compatibility Tab How to Install a Client Application Self Test Configuring Client Applications in Windows Vista Lesson Introduction Configuration Settings for E-Mail and Communication Applications Configuration Settings for Productivity Applications Configuration Settings for Security Applications The Process for Making Configuration Changes to Client Applications How to Configure a Client Application Self Test Troubleshooting Client Applications in Windows Vista Lesson Introduction The Client Application Troubleshooting Process The Process for Identifying and Verifying Application Faults Where to Research for Solutions to Application Faults The Process for Repairing Applications How to Troubleshoot a Client Application Self Test Lab: Installing, Configuring, and Troubleshooting a Client Application in Windows Vista Lesson Introduction Scenario Exercise Information Launch the Lab Lab Review Tech Tips Lesson Introduction The History of File Name Extensions Windows Desktop Timelines Self Test Module Summary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled