Course 5370: Troubleshooting User Accounts and Privileges in Windows Vista

Introduction In this online learning course, you gain the knowledge and skills to troubleshoot user accounts and privileges in Windows Vista. You troubleshoot authentication and security issues. In addition, there is a treatment of legacy authentication and of customizing User Account Control. This also helps prepare you for certification exams 70-621, 70-622, and 70-623. This online learning course is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista.
To get the most out of this course it is recommended that you have strong Windows Vista technical skills. This course also helps you prepare to become a Microsoft IT Professional (MCITP). Objectives At the end of the course, students will be able to:

• Resolve Windows Vista logon issues.
• Interpret the new Windows Vista privilege model and the concept of least privilege.

Modules & Lessons Course Overview Module Introduction Navigation Overview Lab Information Course Information Troubleshooting User Accounts and Privileges on Computers Running Windows Vista Module Introduction Troubleshooting User Accounts Lesson Introduction The Kerberos Authentication Process Domain Computer Account Problems Legacy Computer Authentication Support Password Issues and the Password Policy Account Lockout Utilities Advanced Kerberos Authentication Issues Self Test Troubleshooting User Privileges Lesson Introduction What Is User Account Control? Legacy Applications and Administrative Privileges How User Account Control Handles Legacy Applications User Account Control Group Policy Settings Policy User Account Control Compatibility Self Test Lab: Troubleshooting User Accounts and Privileges on Computers Running Windows Vista Lesson Introduction Scenario Exercise Information Launch the Lab Lab Review Tech Tips Lesson Introduction Kerberos and Passwords Who Developed it? Self Test Module Summary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled