Course 5365: Connecting and Troubleshooting Mobile Devices with Windows Vista

Introduction In this online course, you connect and troubleshoot mobile devices to Windows Vista including Sync Center, Windows Mobile Device Center, Sideshow devices, and Over The Air synchronization directly to Exchange Server. This also helps prepare you for certification exams 70-620, 70-621, and 70-623. This online learning course is one of several courses that focus on Windows Vista technologies. It is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista.

This course also helps you prepare to become a Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP). Objectives At the end of the course, students will be able to:

• Configure mobile devices in Windows Vista.
• Configure Over The Air synchronization with Exchange Server.
• Configure and troubleshoot Sync Center.
• Configure and troubleshoot Mobile Device Center.
• Configure and troubleshoot SideShow Devices.

Modules & Lessons Course Overview Module Introduction Navigation Overview Lab Information Course Information Connecting and Troubleshooting Mobile Devices with Microsoft Windows Vista Module Introduction Configuring Mobile Devices Lesson Introduction What Are Mobile Devices? Data Protection on Windows Mobile Devices Mobile Device ActiveSync Configuration Settings Guidelines for Troubleshooting Mobile Devices Self Test Configuring Over-the-Air Synchronization with Exchange Server Lesson Introduction What Is Over-the-Air Synchronization? How Mobile Devices Connect to Exchange Server Guidelines for Troubleshooting OTA Synchronization Self Test Configuring and Troubleshooting Sync Center Lesson Introduction What Is Sync Center? How Synchronization Partnerships Work Sync Center Configuration Settings Guidelines for Troubleshooting Sync Center Self Test Configuring and Troubleshooting Mobile Device Center Lesson Introduction What Is Mobile Device Center? Mobile Device Center Configuration Settings Guidelines for Troubleshooting Mobile Device Center Self Test Configuring and Troubleshooting SideShow Devices Lesson Introduction What Are SideShow Devices? How SideShow Devices Communicate with Windows Vista SideShow Device Configuration Settings Guidelines for Troubleshooting SideShow Devices Self Test Lab: Connecting and Troubleshooting Mobile Devices in Windows Vista Lesson Introduction Scenario Exercise Information Launch the Lab Lab Review Module Summary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled