Course 5078: Supporting Office Outlook and Mobile Clients in a Microsoft Exchange Server 2007 Environment

Introduction In this online course, you support Office Outlook and mobile clients in a Microsoft Exchange Server 2007 environment. You configure Outlook clients and access for mobile devices. In addition, you troubleshoot connectivity, performance, mailbox security, and profile issues. This online course is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who administer Microsoft Exchange Server 2007 mailboxes. This course helps prepare you for certification exam 70-236. This course also helps you prepare to become a Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP). Objectives At the end of the course, students will be able to:

• Configure mailbox client settings.
• Manage Office Outlook clients.
• Describe the tasks that you may need to perform to troubleshoot Office Outlook client issues.
• Manage mobile clients.

Modules & Lessons Course Overview Module Introduction Navigation Overview Lab Information Course Information Supporting Office Outlook and Mobile Clients Module Introduction Managing Mailbox Client Settings Lesson Introduction Types of Exchange Server 2007 Clients How To Configure Mailbox Protocol Settings How To Configure Mailbox Permissions Self Test Managing Office Outlook Clients Lesson Introduction Office Outlook Client Modes How To Configure Office Outlook Profiles How To Configure Office Outlook Clients Benefits of Using Outlook Anywhere How Does Outlook Anywhere Work How To Configure Outlook Anywhere Self Test Troubleshooting Office Outlook Client Issues Lesson Introduction Troubleshooting Client Connectivity Issues Troubleshooting Client Performance Issues Troubleshooting Office Outlook Profiles How To Troubleshoot Client Issues Self Test Managing Mobile Clients Lesson Introduction How Does Mobile Access Work How To Implement Exchange ActiveSync Security Risks Related To Mobile Devices How To Implement Security for Mobile Devices Self Test Lab: Supporting Office Outlook and Mobile Clients Lesson Introduction Scenario Exercise Information Launch the Lab Lab Review Module Summary Glossary Module Introduction System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled