Course 4131: Core Training for Microsoft Outlook 2002

Introduction This course introduces the basic features and tools of Microsoft® Outlook® 2002, including the following: working with e-mail, managing e-mail messages, customizing and organizing messages, managing your calendar, scheduling and managing meetings, managing contact information, and using tasks and notes to enhance time and information management.

This course has been certified as Microsoft Office Specialist Approved Courseware, and covers all exam skill standards.

Modules & Lessons Core Training for Microsoft Outlook 2002 Pre-Assessment Pre-Assessment Working with E-Mail Lesson Introduction Reading and Responding to Messages Creating Messages and Sending Attachments Using an Address Book Adding Signatures Printing Messages Managing E-Mail Messages Lesson Introduction Customizing How You View Messages Organizing Messages in Folders Finding Messages Using Categories to Manage Messages Storing and Archiving Messages Customizing and Organizing Messages Lesson Introduction Formatting Messages Changing Message Options Filtering Messages Managing Junk E-Mail Using Personal Folders Managing Your Calendar Lesson Introduction Scheduling Appointments and Events Managing and Organizing Appointments Changing the Way Your Calendar Looks Working with Time Zones Printing Your Calendar Scheduling and Managing Meetings Lesson Introduction Scheduling Meetings Responding to Meeting Requests Updating and Canceling Meeting Requests Managing Contact Information Lesson Introduction Creating and Editing Contact Information Viewing a List of Contacts Organizing Your Contacts Tracking Dealings with Contacts Sharing Contact Information via E-Mail Printing Contacts Using Tasks and Notes Lesson Introduction Creating New Tasks Updating Tasks Organizing Tasks Managing Your Tasks Assigning Tasks to Others Creating and Modifying Notes Organizing and Managing Notes Post Assessment Post Assessment Reference and Glossary Quick Reference Glossary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled