Course 10385: Advanced Skills in Microsoft Outlook 2010

Introduction This one-hour course describes how to use advanced features of Microsoft Outlook 2010 to optimize communication, planning, and coordination.

Topics covered in this course include:

• Configuring a Microsoft Exchange E-mail Account
• Modifying E-Mail Account Settings
• Using Outlook Web Access
• Creating an Outlook Data File
• Managing Microsoft Add-ins and Trust Center Settings
• Managing Send/Receive Operations
• Message Settings and Properties
• Defining Print Styles
• Working with Quick Steps

Student prerequisites:

• To make the most of this learning experience, you should belong to one or more of the following groups:
• Outlook 2003 or Outlook 2007 users who have intermediate skills and who also have some experience with Outlook 2010.
• Users who have already completed the Intermediate Skills in Microsoft Outlook 2010 course (10524) or have the equivalent skills taught in that course.

Objectives At the end of the course, students will be able to:

• Set up and configure e-mail accounts.
• Configure e-mail message settings.

Modules & Lessons Course Overview Module Overview Navigation Overview Navigation Overview Course Information Course Information Lab Information Lab Information Advanced Skills in Microsoft Outlook 2010 Module Overview Managing E-Mail Accounts Introduction Adding E-Mail Accounts in Outlook 2010 Adding a Microsoft Exchange E-Mail Account Manually Removing an E-Mail Account Modifying E-Mail Account Settings Using Outlook Web Application Creating an Outlook Data File Managing Microsoft Add-ins Managing Trust Center Settings Adding a Microsoft Exchange E-Mail Account Self Test Optimizing E-Mail Communication Introduction Managing Send/Receive Operations Configuring Outlook Options Customizing Message Settings Configuring Message Properties Defining Print Styles Creating and Managing Quick Steps Reviewing E-Mail Messaging Features Configuring Send/Receive Settings Self Test Module Summary Module Summary Glossary Glossary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled