Course 10280: What’s New in Microsoft Outlook 2010

Introduction This one-hour course provides you with the skills and knowledge required to efficiently communicate with others, organize and locate information, schedule meetings, and manage calendar, contacts, and task list by using the new and improved features in Outlook 2010.

Topics covered in this course include:

• Exploring Office 2010 Programs and Interface
• New and Improved Features in Office 2010 Programs
• Connecting to Accounts
• Working with the Quick Access Toolbar
• Locating Information and Processing Messages
• Communicating with Contacts
• Managing and Sharing Schedules
• Accessing from Anywhere
• Receiving Voice Mail and Fax Messages

Student prerequisites:
To get the most benefit the learner must be familiar with Outlook 2003 or Outlook 2007. Learners familiar with Outlook 2003 should complete the Course 4697: Introduction to the New Microsoft® Office Fluent™ User Interface before viewing this course.
Objectives At the end of the course, students will be able to:

• Describe new and improved features common to all Office 2010 programs.
• Describe new and improved features in Outlook 2010 that help you connect to accounts and manage program settings.
• Describe new and improved features in Outlook 2010 that make it easier to create effective e-mail messages and manage your Inbox.
• Describe new and improved features in Outlook 2010 that enable teams to work together more effectively.
• Describe new and improved features in Outlook 2010 that enable you to access your e-mail, calendar, contacts, voicemail, and faxes from multiple locations and devices.

Modules & Lessons Course Overview Module Overview Navigation Overview Navigation Overview Course Information Course Information Introducing Microsoft Office 2010 Module Overview Exploring the Office 2010 Programs and Interface Introduction Introducing Office 2010 Versions and Programs Exploring the Office 2010 Interface Self Test New and Improved Features in Office 2010 Programs Introduction Bring Ideas to Life Work Together Effectively Access Your Work from Almost Anywhere Self Test Module Summary Module Summary New and Improved Features of Outlook 2010 Module Overview Bringing Ideas to Life Introduction Connecting to Accounts Working Behind the Scenes Working with the Ribbon Working with the Quick Access Toolbar Locating Information and Processing Messages Efficiently Presenting Information Visually Self Test Working Together More Effectively Introduction Efficiently Communicating with Contacts Communicating in Real Time Bypassing Language Barriers Managing and Sharing Schedules Self Test Working from Anywhere Introduction Receiving Voice Mail and Fax Messages Accessing Information When You're On the Go Self Test Module Summary Module Summary About the Author and Additional Resources Glossary Module Overview Glossary Glossary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled