Alternatives for Managing Customer Service
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Customer Service Leadership
Fast-evolving customer expectations, emerging service channels, hybrid work arrangements, and the multifaceted nature of delivering service…
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Surviving Burnout in Customer Service
Being able to manage feelings of burnout is vital for the well-being of customer service employees and the overall quality of service provi…
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Customer Service: How to Adapt to Changing Customer Needs
Explore how to excel in customer service with Colin Crowley, an expert in navigating customer needs. This course covers everything from ana…
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Using Data to Create a Better Customer Experience
Samuel Cummings, a seasoned expert in data and customer service, explores how to use data to elevate customer interactions. This course hel…
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
How to Quickly Find the Root Cause of a Customer Issue
Being able to quickly find the root cause of a customer issue is essential for increasing customer retention and satisfaction, improving op…
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Google Business Profile: Marketing Strategy
In this course, Google product expert and ecommerce specialist Sam Dey shares step-by-step guidance for getting started with Google Busines…
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Service Excellence: How to Exceed Expectations Every Time
Exceed customer expectations with Michael Kerr's expert strategies for creating a standout service culture. In this course, Michael shares …
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Six Techniques to Build Rapport with Customers Virtually
Do you struggle to build strong relationships with customers in virtual settings? In this course, Sana Farooq shares six essential techniqu…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Serving Customers Using Social Media (2016)
Learn how to create a winning customer service strategy for social media platforms such as Twitter, Facebook, Yelp, and TripAdvisor. By ada…
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Fostering Effective Communication and Listening Skills as a Service Shift Leader
Do communication breakdowns slow down your team? In this course, customer service leader and trainer Afton Howard shares proven strategies …
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- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Responding to Unreasonable Customer Demands
Looking to improve your customer service skills? In this course, customer service expert Vince Lopiccola teaches essential strategies to ha…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Customer Service Excellence: How to Win and Keep Customers
Providing customer service excellence is what will keep your customers coming back.Customer service excellence will give you the competitiv…
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Tips for Managing Stress While Working with Upset Customers
Learn essential skills for navigating difficult conversations with upset customers. In this course led by customer service expert Yoram Bal…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Customer Service: Problem-Solving and Troubleshooting
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the sk…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.
Customer Service: Problem Solving and Troubleshooting (2018)
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the sk…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Deze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.