Setting Expectations & Assessing Performance Issues

Unfortunately Coursera (CC)'s trainings are no longer available on Springest

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Project Management: Setting and Managing Expectations

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This course provides tips and techniques for managing stakeholder expectations, including addressing conflicting expectations, avoiding exp…

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Design Thinking: Customer Experience

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Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company's ability to meet …

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Developing Visual Campaigns

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Today's audiences crave custom, quality visual content delivered with intent—but they don't respond to one-off content pieces the way the…

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Using AI to Generate Business Analysis Deliverables

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AI is quickly becoming a competitive advantage, and those who know how to take advantage of these capabilities in their daily work will not…

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Jodi Glickman on Pitching Yourself (2018)

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Pitching is a universal skill. The time will come when you need to pitch an idea, a project, or even yourself. But you may stumble when the…

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News Writing, Just getting Started

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This course introduces students to the zen and art of news writing. Its focus is to allow those who follow the course to be capable of usin…

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Freelance UX: Managing Clients

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Managing clients can be one of the most time-consuming aspects of freelance UX design. Learn more efficient ways to manage client expectati…

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Cybersecurity Awareness: Phishing Attacks

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Phishing is the most common social engineering attack to date. It continuously evolves, causing data and monetary losses every year. Educat…

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Business Ethics (2015)

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Ethical behavior starts at the top. If leadership sets a good example, the rest of the organization will follow. Yet while most managers tr…

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Drawing and Painting in Photoshop - The Great Training

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A great artist makes the most of his toolset. This course is designed to help those new to Photoshop make the most of its digital drawing a…