Healthcare Delivery Providers

About this course: Welcome to the exciting world of Healthcare Delivery Providers! This second course in the Healthcare Marketplace Specialization will help you understand the various providers of healthcare across the U.S. delivery continuum. We will explore the unique value proposition of the various providers- from hospitals and clinics to physicians to community based providers. We will dissect this important value chain using various lenses such as- site of care delivery, people who provide the care and payers who pay for care. You will also learn about the challenges facing these providers and the innovations they are creating in order to help transform this important industry. I will use readings such as a case study and videos to make this learning more experiential for you, so that you can see and feel the world of healthcare delivery. I will also explain the various acronyms and specialized terms used in healthcare, so that you become more proficient and familiar with the language. Given the fact that Healthcare is one of the largest industries in the U.S. and growing at an rapid pace, it is critical that current and future leaders understand the internal and external drivers that are shaping this industry. Current and future leaders will need to constantly innovate in order to sustain this industry into the future- by creating value for the end customer and the entire population, as well as increasing engagement of the humans who work within this industry. Get ready to take a deep dive into the complex ocean that is U.S. healthcare delivery- and make sure your oxygen tank is securely fastened!

Created by:  University of Minnesota

• Taught by:  Dr. Rahul Koranne, Faculty

  Carlson School of Management, Department of Finance

Basic Info Course 2 of 5 in the Healthcare Marketplace Specialization Commitment 5 weeks of study, 4-6 hours/week Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.8 stars Average User Rating 4.8See what learners said 课程作业

每门课程都像是一本互动的教科书，具有预先录制的视频、测验和项目。

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证书

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University of Minnesota The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

Syllabus


WEEK 1


INTRODUCTION TO U.S. HEALTHCARE DELIVERY



Welcome to the world of healthcare delivery providers! In this first module, I will introduce important concepts in this field including how value in healthcare is measured, what some key influencers of healthcare are and how the healthcare delivery system will be examined in this course. We will use various lenses such as: site of care delivery, payment models, payers and humans that work in the delivery system to dissect this value chain. I will also discuss emerging paradigms like the Triple and Quadruple Aims and Accountable Care, which are rapidly spreading across the US healthcare industry.


23 videos, 2 readings, 4 practice quizzes expand

1. Video: 1.1.1 Course Welcome and Overview
2. Video: 1.1.2 Meet Your Instructor!
3. 阅读: Case Study and Addendum
4. Video: 1.1.3 Case Study Review
5. Video: Recap of Healthcare Marketplace Specialization
6. 讨论提示: Introduce yourself
7. Video: 1.2.1 Overview of the Lenses
8. Video: 1.2.2 SITES of Healthcare Delivery
9. Video: 1.2.3 Moving Boxes
10. Video: 1.2.4 PEOPLE in Healthcare Delivery
11. Video: 1.2.5 PAYMENT for Healthcare Delivery
12. Video: 1.2.6 PAYERS for Healthcare Delivery
13. 练习测验: Lenses
14. Video: 1.3.1 What is the Quadruple Aim? (Overview)
15. 阅读: Meet the Founder of the Triple Aim
16. Video: 1.3.2 Experience of Care: Clinical Quality
17. Video: 1.3.3 Experience of Care: Patient Satisfaction
18. Video: 1.3.4 Cost of Care
19. Video: 1.3.5 Population Health
20. Video: 1.3.6 Healthcare Worker Satisfaction
21. 练习测验: The Quadruple Aim
22. Video: 1.4.1 What is an ACO?
23. Video: 1.4.2 How Does an ACO Function?
24. Video: 1.4.3 Other Payment Arrangements
25. Video: 1.4.4 Lessons from ACOs
26. 练习测验: Accountable Care Organizations
27. Video: 1.5.1 Changing Demographics
28. Video: 1.5.2 Healthcare Reform
29. Video: 1.5.3 Other Infuencers
30. 练习测验: Review of Key Influencers
31. 讨论提示: Is Simultaneous Improvement in the Triple Aims Possible?

Graded: Introduction to U.S. Healthcare Delivery

WEEK 2


HOSPITALS: COMMUNITY & SPECIALTY



In this module I will lead you into the exciting and rapidly changing world of the Acute Care Hospitals. We will discuss the various types of hospitals in the US including community hospitals and specialized hospitals. We will also dissect the hospital as an organization through the lenses of org structure, humans, services and performance measurement. Throughout this module I will also cover the challenges facing the hospitals in the US and the innovations that they are leading through continuous quality improvement.


16 videos, 1 reading, 4 practice quizzes expand

1. 阅读: Experience Hospital Care
2. Video: 2.1.1 Overview of Hospitals
3. Video: 2.1.2 How are Hospitals organized?
4. Video: 2.1.3 What Services do Hospitals Provide?
5. Video: 2.1.4 Hospital Based Physicians
6. Video: 2.1.5 How Do Hospitals Get Paid?
7. 练习测验: Structure and Function of Hospitals
8. Video: 2.2.1 How is Hospital Performance Measured?
9. Video: 2.2.2 Measuring Clinical Quality
10. Video: 2.2.3 Measuring Patient Satisfaction
11. Video: 2.2.4 Measuring Hospital Financials
12. 练习测验: Measuring Hospital Performance
13. Video: 2.3.1 Critical Access Hospitals
14. Video: 2.3.2 Single Service Line Hospitals
15. Video: 2.3.3 Ambulatory Surgery Centers & Freestanding Emergency Departments
16. 练习测验: Special Types of Hospitals
17. Video: 2.4.1 What Challenges are Facing Hospitals?
18. Video: 2.4.2 What Innovations are Occurring in Hospitals?
19. Video: 2.4.3 Responding to Community Needs
20. Video: 2.4.4 What Lies Ahead for Hospitals?
21. 练习测验: Transformation of Hospitals
22. 讨论提示: What would you do if you were a Critical Access Hospital CEO?

Graded: Community and Speciality Hospitals

WEEK 3


POST-ACUTE CARE & COMMUNITY-BASED SERVICES



In this module I will review post-acute care with you, i.e. care for patient after discharge from the acute care in the hospital. We will discuss the various post acute care providers and how they are organized. We will also examine how post acute care providers are measured, what challenges they face and what innovations they are leading.


19 videos, 2 readings, 6 practice quizzes expand

1. 阅读: Experience Post Acute Care
2. Video: 3.1.1 Post-Acute Care: Sites of Care Delivery
3. Video: 3.1.2: Post-Acute Care: Spending
4. Video: 3.1.3 Post-Acute Care: Trajectories and Configurations
5. 阅读: Evolution of Post Acute Care
6. 练习测验: Post-Acute Care Overview
7. Video: 3.2.1 What is a Long Term Acute Care Hospital (LTACH)?
8. Video: 3.2.2 What is an Inpatient Rehabilitation Facility (IRF)?
9. Video: 3.2.3 Challenges for LTACHs & IRFs
10. 练习测验: LTACHs & IRFs
11. Video: 3.3.1 What is a SNF? - Services & Payments
12. Video: 3.3.2 How is SNF Performance Measured?
13. Video: 3.3.3 SNFs: Challenges & Innovations
14. 练习测验: Skilled Nursing Facilities
15. Video: 3.4.1 What is Home Health Care? - Services & Payments
16. Video: 3.4.2 How is Home Health Care Performance Measured?
17. Video: 3.4.3 Home Health Care: Challenges & Innovations
18. 练习测验: Home Health Care
19. Video: 3.5.1 What is Palliative Care?
20. Video: 3.5.2 What is Hospice? - Services & Payments
21. Video: 3.5.3 How is Hospice Performance Measured?
22. Video: 3.5.4 What Lies Ahead for Palliative Care & Hospice?
23. 练习测验: Palliative Care & Hospice
24. Video: 3.6.1 Group Homes, Adult Day Care etc.
25. Video: 3.6.2 Social Service Organizations
26. Video: 3.6.3 Other Health Services in the Community
27. 练习测验: Group Homes, Adult Day Care, Social Service Organizations and Other Community Based Services

Graded: Tania's Troubles

WEEK 4


PHYSICIANS: PRIMARY, SPECIALTY, NEWER SETTINGS & POPULATION HEALTH



In this module I will review the various types of physician practices and clinics. These include primary care physicians and specialty care physicians and their clinics. We will review how the various physicians are organized, how their performance is measured, how they get paid and also what challenges they face and what innovations they are leading. Welcome to the exciting world of physicians!


14 videos, 1 reading, 3 practice quizzes expand

1. 阅读: Experience Physician Practices
2. Video: 4.1.1 What are Primary Care Clinics?
3. Video: 4.1.2 Primary Care: Services & Organization
4. Video: 4.1.3 How is Primary Care Paid?
5. Video: 4.1.4 What is a Medical Home?
6. Video: 4.1.5 How is Primary Care Performance Measured?
7. Video: 4.1.6 Primary Care: Challenges & Innovations
8. 练习测验: Primary Care Clinics
9. Video: 4.2.1 Overview of Specialty Care
10. Video: 4.2.2 Specialists: Services and Organization
11. Video: 4.2.3 How are Specialists paid?
12. Video: 4.2.4 How is Specialist Performance Measured?
13. Video: 4.2.5 Specialists: Challenges & Innovations
14. 练习测验: Specialty Care Clinics
15. Video: 4.3.1 What are Retail Clinics?
16. Video: 4.3.2. What is Virtual Care?
17. Video: 4.3.3 Urgent Care & House Calls
18. 练习测验: Newer Settings of Healthcare Delivery
19. 讨论提示: Compete vs. Integrate?

Graded: Physicians: Primary, Specialty, Newer Settings & Population Health

WEEK 5


HEALTHCARE DELIVERY OF TOMORROW



As a way to wrap up this course, I will discuss some key stakeholders and their roles in influencing the healthcare delivery system and providers such as pharmaceutical and device companies, employers etc. I will then share some innovations in healthcare that I have personally experienced in order to showcase how the delivery providers are constantly improving the delivery model. Finally, I will offer some closing reflections and highlight some leadership skills that I have found essential in emerging healthcare leaders.


11 videos, 1 reading, 2 practice quizzes expand

1. 阅读: Experience some Stakeholders & Innovations
2. Video: 5.1.1 Governmental Payers
3. Video: 5.1.2 Private Commercial Payers
4. Video: 5.1.3 Employers
5. Video: 5.1.4 Community/ Consumers
6. Video: 5.1.5 Pharmaceuticals & Devices
7. 练习测验: Role of Stakeholders in Delivery Transformation
8. Video: 5.2.1 County Health Rankings
9. Video: 5.2.2 Process Improvements in Healthcare
10. Video: 5.2.3 A Model of Statewide Quality Improvement
11. 练习测验: Review of Some Innovations
12. Video: 5.3.1 Review of the Healthcare Delivery System
13. Video: 5.3.2 Key Attributes of Future Leaders
14. Video: 5.3.3 Final Reflections and Closing Thoughts

Graded: A CEO's Challenge