Advanced Competitive Strategy

Unfortunately Coursera (CC)'s trainings are no longer available on Springest

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The CX Value Chain: Linking Customer Experience to Business Outcomes

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A strong customer experience (CX) strategy can provide a distinct competitive advantage in today's business landscape. In this course, Jean…

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Advanced Certified Scrum Product Owner ® (A-CSPO) - Live Classroom

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Advanced Certified Scrum Product Owner ® (A-CSPO) Advance your skills in product ownership and deliver greater business value with the Adva…

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Customer Service: Motivating Your Team

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Knowing how to motivate a customer service team is more important than ever, given the pace of change, competitive demands, and increasing …

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Developing a Competitive Strategy

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Competitive advantage is not about how good you are but about whether you're faster, better, or cheaper than competitors in your particular…

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Customer Experience Leadership

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A profound shift is underway from functional-driven products, services, and support to a more comprehensive customer experience strategy. C…

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Growth Hacking Foundations

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Growth hacking is an emerging technique that helps marketers generate new ideas and accelerate sales and customer acquisition. Growth hacki…

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Cloud Architecture: Advanced Concepts (2017)

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State-of-the-art technology is changing the way we design for the cloud. New architectural patterns are emerging as a result of breakthroug…

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Creative Content Strategy: Bite-Size Lessons for Digital Brands

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Content strategy lies at the core of effective digital marketing, transforming how brands connect with their audience. In this course, mark…

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Using AI to Generate Business Analysis Deliverables

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AI is quickly becoming a competitive advantage, and those who know how to take advantage of these capabilities in their daily work will not…

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Growth Marketing Foundations

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Growth marketing strategies help marketers generate new ideas and accelerate sales and customer acquisition. Growth marketing requires work…