Management Skills for New Managers

Gain the core skills you need to succeed!

This seminar will give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.

Using guided role play, exercises and practice sessions, you will discover how to adjust your management style and tackle new challenges. In-depth skills practice using the Situational Leadership® II model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management and leadership. You will be able to improve on key weakness areas, play to your strengths and get the best results from every member of your team.

Also Available as:

• Live Online
• Onsite

How You Will Benefit

• Gain a deeper understanding of your roles and responsibilities
• Improve communication to effectively set expectations for yourself and your direct reports
• Adapt your leadership style to meet the needs of individual team members
• Communicate organizational goals that get results
• Apply delegation strategies to increase productivity and motivation
• Use effective coaching techniques to maximize your team’s performance

What You Will Cover

Your Role as Manager

• Identify qualities and abilities required for effective management
• Understand your role and responsibilities as manager
• Learn to transition from individual contributor to manager
• Know how to work effectively with a multigenerational workforce
• Understand the nuances when managing remote teams and across the matrix

Performance Management

• Identify the challenges to effective performance management
• Understand and conduct performance planning, facilitation and evaluation
• Practice the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

• Recognize what effective communication really is
• Understand the communication process
• Know the barriers that can cause derailment and misunderstanding
• Identify the relative importance of face-to-face communication
• Get a firm grasp of the five building blocks of managerial communication
• Learn to match the right communication method with your communication goal
• Identify the challenges and practices when communicating virtually

Understanding and Appreciating Situational Leadership® II: The Art of Influencing Others

• How to develop people, value differences and encourage honest communication
• Develop your leadership style to gain commitment from employees
• Match your leadership style to the your developmental needs and task at hand

Coaching for Performance

• How does coaching develop, enhance and achieve goals
• Know the requirements and importance of coaching
• Practice coaching and correcting difficult and challenging behaviors
• Use the AMA Guide for managing a coaching discussion
• Identify the differences between coaching and discipline

Creating a Motivational Climate

• Define motivation and your role in creating a motivational setting
• The cost of demotivation and disengagement
• Recognize important elements of the motivational process
• Create your own practice for building a motivational climate

Delegation for Growth and Development

• Understand the different types of delegation
• Know the benefits and challenges of delegation
• Recognize your comfort with delegation
• How to conduct an effective delegation conversation
• Practice your delegation skills
  

Extended Seminar Outline

Print this page Extended Seminar Outline Seminar #2238 Learning Objectives

• Clearly Articulate Your Role and Responsibilities as Manager
• Effectively Manage the Performance of Your Direct Reports
• Capitalize on Your Employees’ Natural Motivators for Success
• Determine the Best Ways to Communicate throughout Your Organization
• Learn and Apply the Principles of Situational Leadership®II
• Identify the Benefits and Procedures of Effective Delegation
• Uncover Your Strengths as a Coach

Defining Your Role

• Understand the Roles and Responsibilities of Managers
• Identify What Is Needed to Create the "Right" Environment for Success

Effective Communication

• Determine the Best Application of the Different Modes of Communication
• Identify the Tools and Skills Necessary for Effective Communications
• Learn the Best Ways to Communicate Your Organizational Goals
• Manage Upward Communication
• Run Effective Meetings

Performance Management

• Know Your Responsibilities in Managing Others’ Performances
• Compile a Typical Personnel-File
• Understand the Performance-Management Process
• Set Expectations That Will Achieve Results

Understanding and Appreciating Situational Leadership® II

"The Art of Influencing Others"

• Definition of Leadership as an Art of Influencing Others
• Examine the Three Skills of a Situational Leader
• Apply the Three Skills

Motivation

• Apply the Classic Herzberg Model
• Identify the Causes of Dissatisfaction in Your Workplace
• Uncover Your Employees’ Motivations
• Capitalize on Your Employees’ Natural Motivators for Success

Delegation for Growth and Development

• Explore the Importance of Delegation as a Key Performance-Management Skill
• Identify the Benefits of Delegating
• Assess Your Own Comfort with Delegating
• Learn the Steps to Take for Delegation Success
• Practice Making Delegation Assignments

Coaching for Performance

• Explore the Importance of Coaching as a Key Performance Management Skill
• Uncover Your Strengths as a Coach
• Describe Techniques to Improve Effective Performance
• Demonstrate How to Coach a Staff Member

Moving Forward with Your Own Situations

• Apply the Tools and Techniques Learned in This Seminar to the Challenges in Your Work Setting
• Prioritize Actions That You Will Take When You Return to Work
• Identify the Competencies on Which You Will Focus for Your Personal Development as a Manager

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

Special Feature

Real-world examples. Techniques and tools learned throughout this seminar are based on actual day-to-day interactions between managers and direct reports.

See Ken Blanchard’s Situational Leadership® II (SLII)—a model for developing people and a way for leaders to help their employees become self-reliant achievers. To be truly effective, leaders’ styles must adapt to the skills and commitment of the people they want to influence. With some people, managers have to provide a great deal of direction. With others, encouragement and appreciation trigger the best results. Still others deliver their best when allowed to take the ball and run with it. Situational Leadership® II helps managers become more flexible and responsive to their employees’ needs.

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.