ITIL Foundation - All-Inclusive with Exam

This course will be conducted online as either a live, interactive webinar OR at your own pace, as recorded training. Exam is included and taken from home, after training. You can choose from a list of available Online Live dates, or view the sessions as videos.

Adept is fully authorized training center, courseware provider, and exam center with accredited trainers all working for top companies utilizing ITIL practices in their everyday careers. We have been in business since 2004 and have certified over 100,000 professionals, with offices in Asia & the Middle East including Dubai.

All-Inclusive Package: 

• 2 days of Online Training (Online Live, or Recorded)
• Official Kit with e-Books and material
• Exam Fee is Included, Taken Online from Home
• Adept Participation Certificate
• Official ITIL Foundation Certification, after exam pass
• We boast a 98% Exam Pass Rate
• Exam prep & support with our team

The ITIL Foundation offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management.

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification:

• Service Management as a practice (Comprehension)
• Service Lifecycle (Comprehension)
• Key Principles and Models (Comprehension)
• Generic Concepts (Awareness)
• Selected Processes (Awareness)
• Selected Roles (Awareness)
• Selected Functions (Awareness)
• Technology and Architecture (Awareness)
• ITIL Qualification scheme (Awareness)