Scrum Master Certified (SMC®) & ITIL® 4 Foundation - eLearning pack

Two of the world's most sought-after IT certifications in one package

Scrum Master Certified (SMC®) & ITIL® 4 Foundation

eLearning including certification exam

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Training & certification package Two leading IT certifications that strengthen your skills and employability.

This training package combines two of the world's most sought-after IT certifications and gives you a solid foundation for working professionally in modern IT, application, and CRM environments. Whether you want to take the next step in your current role or open the door to new career opportunities, this package gives you both practical understanding and internationally recognized expertise.

📌Contact us if you would like to make any changes to the training and certification package.

We can tailor the package to your needs, goals, and role—whether you are an individual leader or represent an entire organization.

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1. Scrum Master Certified (SMC®) eLearning – including certification exam

Most IT, system, and CRM projects today are conducted according to agile working methods, with Scrum being the dominant framework. With Scrum Master Certified training, you will learn how agile teams work effectively, how collaboration and communication are optimized, and how projects are delivered with high quality and business value.

What you get with Scrum Master Certified:

• A deep understanding of the Scrum framework and agile principles
• The ability to support and coach agile teams
• Tools for managing requirements, priorities, and stakeholders
• A greater understanding of the interaction between technology, business, and project organization
• An internationally recognized certification that strengthens your resume

The certification shows that you not only understand the technology, but also how work is organized to create results.

What's included in the package?

• The course and materials are in English
• Beginner-friendly
• 6 months of access to the e-learning platform (study at your own pace)
• 4.5 hours of video content
• 20 hours of study time recommended
• Includes: SBOK™ Guide (SCRUM Body of Knowledge)
• Free course included: Scrum Fundamentals Certified (Excellent introduction for those new to Scrum)
• Certification 1: Scrum Fundamentals Certified™ official certificate
• Certification 2: Scrum Master Certified (SMC™) official certificate
• Scrum Master Certified Exam voucher included when you access the course. Schedule whenever you want!
• You have a total of three attempts to pass the exam, at no extra cost!

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1. ITIL® 4 Foundation eLearning – including certification exam

ITIL is the most widely used framework for IT Service Management globally. Almost all organizations working with IT operations, applications, or CRM systems use ITIL-based processes in some form.

With ITIL 4 Foundation, you gain a modern and practical understanding of how IT services are designed, delivered, and improved in line with business needs.

This is what you get with ITIL 4 Foundation:

• Basic knowledge of incident management, change management, and service operations
• Understanding of how IT services create business value
• Improved ability to collaborate with IT, support, and operations organizations
• A solid foundation for further study in IT Service Management
• A globally recognized certification that is sought after by employers

This knowledge enables you to design solutions that work in practice, not just in theory.

WHAT'S INCLUDED

• The course and materials are available in English, French, Spanish, and Italian.
• Beginner – intermediate level
• eLearning: Highly practical ITIL 4® Foundation online course
• 120 days of access to the eLearning platform at any time (self-study)
• 4.5 hours of video content in total
• 14 hours of recommended study time
• Downloadable PDF documents with detailed content (images, explanations) for each lesson
• Official exam simulations
• Exercises and solutions
• ITIL 4® Foundation exam voucher valid for 1 year. Online exam scheduled at any time
• The official ITIL4 handbook is also included as an e-book
• ITIL® 4 Foundation certificate.

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Why choose this certification package?

✔ Two complementary certifications covering both agile working methods and IT operations/services

✔ Highly sought-after skills in IT, systems, and CRM roles

✔ Internationally recognized certificates that strengthen your market position

✔ Suitable for both beginners and professionals who want to broaden their skills

✔ Gives you a holistic perspective on how IT projects and IT services interact

Together, Scrum Master Certified and ITIL 4 Foundation give you a strong and competitive skills profile that opens doors to exciting roles and assignments in IT.

Flexible setup – study when it suits you

• 100% e-learning
• Start when you want
• Study at your own pace
• Exams are included in both courses

You get full flexibility to combine your studies with work or other commitments – without compromising on quality or results.

An investment in your future IT career

This training package gives you the knowledge, structure, and certifications that employers value highly. A secure foundation for the next step in your career in IT, systems, CRM, or digital development.