APMG Change Management ™ Foundation & Practitioner (FULL) eLearning (incl. Exams)

APMG Change Management Certification – Foundation & Practitioner eLearning

The latest version 2024: version 3

Learn how to implement and manage change effectively

Change Management is associated with the effects and management of change; this is a high priority for any organisations where change is important to facilitate project implementation. This qualification is based on the theory and application of change for the individual, change for the organisation, communication and stakeholder engagement and change management best practice. Once you have passed the Foundation qualification you can progress to the more advanced Practitioner qualification.

With our online eLearning, you can complete the training at a time and pace that suits you.

"Change management is an essential skill for IT, project management and development."

The world has become so unpredictable. Therefore, the ability of organisations to adapt to change is crucial to stay competitive. At the same time, innovation is also happening with unprecedented speed, complexity and global reach. Leaders and team managers need to be able to deliver continuous results with a much higher degree of agility than before. All this often with geographically dispersed teams.

The development of organisations and projects will only succeed if they are supported by effective organisational change management.

About the course

Change Management is associated with the impact and management of change; this is mainly within organizations where change can have a major impact.

The Foundation qualification provides you with the knowledge to effectively contribute to change initiatives and is the first step towards the Practitioner qualification. With the Practitioner qualification, you will learn to apply and adapt change management strategies to real-life situations, enabling you to drive successful change with the right guidance and support.

Note: This course covers the Foundation & Practitioner level.

What is included in the course?

• Course and material are in English
• Beginner to advanced level suitable for Professional
• 12 months online access for each foundation & practitioner accredited eLearning platform 24/7
• 27 hours total video duration (12 hours foundation + 15 hours practitioner)
• It takes approximately 15 hours to complete each course. Total 30 hours
• Change Management mock exam revision tools
• Change Management Foundation & Practitioner exam - Valid for 12 months from purchase date. Must be taken online via web proctor
• APMG Change Management™ Foundation and Practitioner certificate of completion

Change Management™ Foundation part

Change management is associated with the effects and management of change; this is a high priority for all organizations where change is important to facilitate project implementation. This qualification is based on theory and application of change for the individual, change for the organization, communication and stakeholder engagement, and best practices for change management.

This eLearning Change Management course provides an overview of all the concepts and models published in this field over the past 40 years. With this overview, you can rightly call yourself a specialist in Change Management. Through exercises and case studies, you will apply the theories and learn to analyze the situation and apply the most appropriate methods and techniques. Despite the large amount of theory, the training is therefore practical in nature.

The Change Management certificate to boost your career! (* According to the magazine “CIO”)

During the training, the method is covered in its entirety. At the end of the training, participants will know how change management can be implemented in an organization, a project, a program, or a portfolio, and who should be involved.

Content of the course

This course includes, but is not limited to:

• Organizational context and approach
• People and change
• Change leadership and teams
• Stakeholders and communication
• The work of the change leader
• Sustaining change
• Learning for change
• Coaching for change
• Managing conflict in change management
• Facilitation for co-design

Learning Objectives

• Identify key features of the organizational context in which a change initiative takes place, including the benefits that the organization is trying to pursue, the approach used for the change and the organizational culture.
• Contribute a range of perspectives on the different human reactions that can be seen in a change initiative, suggest ways in which a change can be managed to minimize negative effects and in which people can be supported through change.
• Distinguish between well-founded concerns about a change and resistance to change, recognize signs of resistance and suggest approaches that can mitigate it. Understand sources of resistance to change and ways to work effectively.
• Recommend and support appropriate actions taken by people in different change roles, especially change sponsors, line managers and change agents, and help build and sustain effective teamwork through change.
• Describe key elements of the process of engaging stakeholders in a change initiative and relate this to building appropriate communication strategies. Learn how to identify stakeholders and engage effectively with them.
• Structured approaches that you can use to shape a change initiative. How teams can facilitate successful organizational change and how line managers, sponsors, change leaders and change agents can best work together.
• Understand factors that influence people's motivation during change and how to encourage support for change initiatives. How to "read" the organizational context for change.
• Understand ways to assess the impact of change across the organization. How to select and effectively use KPIs to evaluate change.

Change Management™ Practitioner section

The Change Management Practitioner course provides participants with a thorough understanding of the principles of Change Management. The Change Management Practitioner course focuses on gaining a deep understanding of why change happens, how change happens, and what needs to be done to make change a more welcome and achievable concept.

Learning Objectives

This course is taught using a case study and a workbook designed to enhance and reinforce candidates' knowledge of the subject. Students who complete this course will be adequately prepared to successfully pass the corresponding exam for the Change Management Practitioner certification.

Content

• Apply appropriate process frameworks to optimally plan and understand organizational change.
• A range of organizational paradigms to understand, support, and sustain organizational change processes.
• How to prepare for an organizational change initiative—for example, by building an effective change team and providing insights that improve team performance.
• Prepare people for organizational change.
• How to motivate in a way that is empathetic to people's roles and personalities.
• How to establish a clear framework of roles, skills, and activities through which leaders can support and sustain the change process.

Who is the course intended for?

• Prospective or current managers of organizational change, transition, or transformation.
• Those who have key roles in the design, development, and delivery of organizational change programs, including:
• Change project managers
• Transformation managers
• High-level owners
• Corporate change managers
• Program change managers
• Operational line managers

Prerequisites

• There are no prerequisites for taking the Change Management Foundation course
• Previous change management experience is helpful but not required.
• No Prior Education Requirements needed
• You must first pass the Change Management Foundation exam to take the Change Management Practitioner exam

Exam format

Format of the Foundation exam:

• Multiple choice questions
• Four sections, 50 questions in total
• 25 points required to pass (out of 50 possible) - 50%.
• 40 minutes duration
• Closed book

The Foundation qualification is a prerequisite for the Practitioner qualification.

Examination format for Practitioner:

• Objective test based on a case study scenario
• 5 sections with 16 points each
• 40 points required to pass (out of 80 possible) - 50%.
• 2.5 hours duration
• Limited Open Book - APMG Study Guide for Change Management

The leading Change Management certification for professionals working with organizational change, transition, and transformation.

Developed in collaboration with the Change Management Institute, our Change Management courses are designed to help organizations and their employees manage the impact of change. They provide techniques for effectively planning and executing successful transformation initiatives.

In the modern business environment, change is inevitable. This can be challenging, but it also presents opportunities. By managing change effectively, organizations can improve their performance and achieve their goals.

Understanding the impact of change is critical to managing it. Change can create either positive or negative outcomes. It can lead to increased productivity, improved morale, and new opportunities, but it can also cause stress, anxiety, and resistance.

Our Change Management training explores how change affects and is affected by individuals, teams, change leaders, and organizations.

APMG-accredited change management courses provide individuals with the knowledge, proven methods, and techniques to:

• Unlock resistance to change.
• Provide effective support and motivation to individuals and teams to embrace change.
• Use a range of professional methods to implement change smoothly and effectively.
• Identify and collaborate with key stakeholders throughout the change process to gain support.
• Accelerate the implementation of change programs
• Highlight their contribution as change experts to initiatives.

Techniques and tools discussed in the course, such as how to lead change and involve those affected by it, and effective communication strategies, can help organizations manage change and reap the benefits.

These qualifications also offer a path to independent accreditation by the Change Management Institute.

KEY BENEFITS OF CHANGE MANAGEMENT

Benefits for individuals

• Understand the human side of change and know how to help people manage change more effectively, maintain their commitment, and successfully navigate the change process.
• Understand the different types of change that affect organizations and know how to use various professional methods to support the effective delivery of the organization's desired results from each change initiative.
• Know how to identify and work with stakeholders in a change initiative and how to plan, implement, and measure the effective communication required to build and maintain their commitment.
• Be able to assess the impact of change, develop effective change teams, and recognize and manage resistance to change.
• Understand the process of sustaining change and know how to embed a change initiative as the new “business as usual.”

Benefits for organizations

• Build the organization's ability and capacity to manage change successfully and improve flexibility.
• Increase the likelihood of successful change/transformation of the business, supporting the strategic direction.
• Minimise the risks (costs, delays, loss of employee commitment, reputation) associated with failed initiatives.
• Align change initiatives with established, process-driven methods (such as PRINCE2® and other project management methods) to develop a consistent approach to change.
• Develop and maintain employee engagement and alignment with the organization's purpose during times of change.
• Create and maintain the commitment of internal and external stakeholders to new initiatives.
• Manage change communication with internal and external stakeholders more effectively so that change is understood and supported.
• Improve the assessment of change impact, integrated change planning, and the successful embedding of change into the life of the organization.

About APMG-International Change Management

APMG Group International is a global certification body that offers training courses and professional certifications in a variety of business disciplines. APMG accredits training organizations and manages qualification schemes for professionals. APMG certifications are recognized by employers and professionals worldwide as benchmarks of quality and expertise.

The APMG-International Change Management certification is a worthwhile investment for professionals looking to advance their career in change management. The certification validates an individual’s expertise in this area, equipping them with an understanding of the principles, practices and techniques required to lead successful change initiatives. This offers both immediate career benefits and opportunities for long-term professional growth.