APMG Change Management ™ Foundation - Online Classroom (Exam Included)

APMG Change Management ™ Foundation - Online Classroom (Exam Included)

The latest version 2024: version 3

This change management certification to boost your career!

Change Management™ is the change management certification to enhance your IT career! (* According to 'CIO' magazine)

"Change management is an essential skill for IT, project management and development."

The world has become so unpredictable. Therefore, the ability of organisations to adapt to change is crucial to stay competitive. At the same time, innovation is also happening with unprecedented speed, complexity and global reach. Leaders and team managers need to be able to deliver continuous results with a much higher degree of agility than before. All this often with geographically dispersed teams.
The development of organisations and projects will only succeed if they are supported by effective organisational change management.

Learn how to implement and manage change effectively.

The APMG-International Change Management course is associated with the impact and management of change; this is a high priority for any organisation where change is essential to facilitate project implementation. This qualification is based on the theory and application of change for the individual, change for the organisation, communication and stakeholder engagement and change management best practice.

APMG-International Change Management™ v3 Foundation Virtual (distance with face-to-face sessions)

Reap all the benefits of classroom learning, but from the comfort of your own home, as you learn all about how to prepare people for organisational change and why the delivery of change needs to be managed and adapted in your organisation to suit the needs of your projects.

About the course

Change Management is associated with the impact and management of change; this is primarily within organizations where change can have a major impact. The Foundation qualification gives you the knowledge to effectively contribute to change initiatives and is the first step towards the Practitioner qualification.

With the Practitioner qualification, you will learn how to apply and adapt change management strategies in real-life situations, enabling you to drive successful change with the right guidance and support.

Note: This course only covers the Foundation level. Take a look at our other course list for both Foundation & Practitioner.

Key Features

• Beginner level suitable for Professional
• Course and material are in English
• 3 days online classroom (8 hours per day) with an authorized Change Management™ trainer via a virtual training environment.
• Multimedia presentations, group exercises and discussion, practical workshops, case study and online practice tests.
• 20 hours advisable study time needed
• All accompanying course materials (digital)
• One Foundation exam voucher valid for 12 months from purchase date. Taken online via ProctorU.
• APMG Change Management™ Foundation certificate of completion

Target group

Portfolio managers, program managers, project managers, change managers, Business Change Managers, Project Support Officers (PMO’ers), Corporate risk managers and auditors, senior and middle management, executives, PMOs, and P3Os.

Prerequisites

• There are no prerequisites for taking the Change Management Foundation course
• Previous change management experience is helpful but not required.
• No Prior Education Requirements needed

LEARNING OBJECTIVES

Learn the basic theories and methods for leading and managing change projects in your organization in a structured and effective way.

By the end of the course you will:

By the end of the course, you should be able to remember, recognize, and demonstrate an understanding of the theories, concepts, models, and approaches described in the course text, including terms used, process sequences, and roles involved.

Specifically, you should be able to demonstrate this understanding by being able to:

• Identify key features of the organizational context in which a change initiative takes place, including the benefits the organization is trying to drive, the approach used for the change, and the organizational culture.
• Contribute a range of perspectives on the different human reactions that can be seen in a change initiative, suggest ways in which a change can be managed to minimize negative effects, and suggest ways in which people can be supported through change.
• Distinguish between well-founded concerns about a change and resistance to change, recognize signs of resistance, and suggest approaches that can mitigate it.
• Recommend and support appropriate actions taken by people in different change roles, especially change sponsors, line managers, and change agents, and help build and maintain effective teamwork through change.
• Describe important parts of the process of engaging stakeholders in a change initiative and relate this to building appropriate communication strategies.
• Discuss with colleagues the different areas affected by a change initiative, the severity of these effects, and how change progress can be measured.

Detailed Program - Training Course 3 days

Day 1: Introduction and individual change process

• Change Management Introduction and Context
• The link between learning and changing
• Learning process and ‘the learning dip’
• Models for individual change
• Motivation
• Individual differences (including MBTI)
• Participants start with your practical cases

Day 2: Change in organizations

• The organization metaphors (Morgan)
• Organizational Culture and Change
• Change Models on the organizational level:
  • 3-phase model of Lewin
  • 8-Step model and the dual organizational model of Kotter
  • Systems thinking and the three challenges of change of Senge
• Emergent Change
• Key roles in organizational change
• Defining the change
• Strength Analysis and homeostasis
• Developing a vision
• Benefits Management
• Optional: You and the change - Personal leadership
• Participants will work with their case studies

Day 3: Communication and stakeholder engagement (+Foundation exam)

• Leadership and stakeholder engagement
• 7 principles to the involvement of stakeholder
• To identify and describe stakeholders
• Segmenting stakeholders, e.g. "CPIG 'segmentation
• Techniques to bring stakeholders into the picture
• Managing relationships and mobilizing stakeholders
• Rogers' Innovation Adoption Model
• Listening, leading with meaning and emotion, affect
• Professional communication in change
• Participants will work with their case studies
• Foundation exam

Exam Details

The Foundation certification aims to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal team member working on an organizational change initiative. The Foundation certification is also a pre-requisite for the APMG Practitioner certification.

Foundation Exam Format

• Multiple choice questions
• Four sections, 50 questions in total
• 25 points required to pass (out of 50 possible) - 50%.
• 40 minutes duration
• Closed book

The Foundation qualification is a prerequisite for the Practitioner qualification.

The leading Change Management certification for professionals working in organisational change, transition and transformation.

Our Change Management courses, developed in partnership with the Change Management Institute, are designed to help organisations and their people manage the impact of change. They provide techniques to effectively plan and implement successful transformation initiatives.

In the modern business environment, change is relentless. This can be a challenge, but it also presents opportunities. By managing change effectively, organisations can improve their performance and achieve their goals.

Understanding the impact of change is crucial to managing it. Change can create either positive or negative outcomes. It can lead to increased productivity, improved morale and new opportunities, but it can also cause stress, anxiety and resistance.

Our Change Management training explores how change affects and is affected by individuals, teams, change leaders and organisations.

APMG accredited change management courses provide individuals with the knowledge, proven methods and techniques to:

• Unlock resistance to change.
• Provide effective support and motivation to individuals and teams to embrace change.
• Utilise a range of professional practices to implement change smoothly and effectively.
• Identify and engage with key stakeholders throughout the change process to gain support
• accelerate the implementation of change programmes
• Highlight their contribution as change experts to initiatives.

Techniques and tools discussed in the course, such as how to lead change and involve those affected by it, and effective communication strategies, can help organisations manage change and reap the benefits.

These qualifications also offer a route to independent accreditation by the Change Management Institute.

KEY BENEFITS OF CHANGE MANAGEMENT

Benefits for individuals

• Understand the human side of change and know how to help people manage change more effectively, maintain their commitment, and successfully navigate the change process.
• Understand the different types of change that affect organizations and know how to use various professional methods to support the effective delivery of the organization's desired results from each change initiative.
• Know how to identify and work with stakeholders in a change initiative and how to plan, implement, and measure the effective communication required to build and maintain their commitment.
• Be able to assess the impact of change, develop effective change teams, and recognize and manage resistance to change.
• Understand the process of sustaining change and know how to embed a change initiative as the new “business as usual.”

Benefits for organizations

• Build the organization's ability and capacity to manage change successfully and improve flexibility.
• Increase the likelihood of successful change/transformation of the business, supporting the strategic direction.
• Minimise the risks (costs, delays, loss of employee commitment, reputation) associated with failed initiatives.
• Align change initiatives with established, process-driven methods (such as PRINCE2® and other project management methods) to develop a consistent approach to change.
• Develop and maintain employee engagement and alignment with the organization's purpose during times of change.
• Create and maintain the commitment of internal and external stakeholders to new initiatives.
• Manage change communication with internal and external stakeholders more effectively so that change is understood and supported.
• Improve the assessment of change impact, integrated change planning, and the successful embedding of change into the life of the organization.

FAQ

When is the classroom schedule?

Depending on the starting dates, our classroom courses are consecutively held from 10 am - 6 pm (CET) with lunch breaks in between

Will missing a live class affect my ability to complete the course?

Yes, you may be subject to not getting the exam voucher if you don't attend a class. Therefore, it's better always to let us know at least 2 weeks in advance if you require any rescheduling requests.There is no class recordings for each session due to copyrights, make sure you are able to attend all class sessions

*note that reschedule request is not always given depending on the situation

When do I take change management foundation exam?

You can take the foundation exams after finishing your whole training. Once you finish your training you can ask for exam voucher to us