Certified Local Change Agent (CLCA®) - Online Classroom (exam included)

Certified Local Change Agent (CLCA®) - Online Classroom (exam included)

Certified Local Change Agent (CLCA)® course is a two-day course that will help delegates build on their knowledge about the broader impacts of organizational change and how to help people adapt. The course fully prepares you to pass the CLCA® exam.

The Certified Local Change Agent (CLCA)® course offered by Advised Skills Ltd is accredited by APMG International, based upon the Partner's Agreement, and complies with the accreditation requirements.

Course description

Certified Local Change Agents (CLCA)® play a powerful supporting role during organization-wide transformation. They understand the fundamental principles and approaches that encourage people to embrace change.

CLCA assists organizations in aligning their entire workforce’s activities with the implemented change. A CLCA need not enter a dedicated role – certified individuals will typically continue their BAU activities while contributing as invaluable members of organizational change initiatives.

Benefits

During this course, you will learn how to:

• Effectively provide personal support for colleagues going through organizational change.
• Support idea-generating activities such as the use of simple process-mapping techniques.
• Develop local change plans that identify what will specifically change in their work area and how best to introduce those changes.
• Mitigate resistance to organizational change.
• Engage colleagues using simple facilitated sessions to promote effective change implementation in the given work area.
• Develop personal and interpersonal skills to support your role as a local change agent.
• Effectively prepare for the exam entitling to obtain the international certificate - Certified Local Change Agents (CLCA)®

Key features

• Course and material are in English
• Beginner level
• 2-day (8 hours per day) accredited course with an authorized Certified Local Change Agents (CLCA)® trainer
• Licensed course materials
• 15 hours recommended study time
• Downloadable PDF documents with detailed content (slides, explanations) for each lesson.
• Certified Local Change Agents (CLCA)® certificate of completion
• Voucher for Certified Local Change Agents (CLCA)® accredited exam valid for 1 year. Exam is done online anytime via proctorU

Prerequisites

There are no formal prerequisites for taking the CLCA® course.

Working methods

Multimedia presentations, group exercises and discussions, practical workshops, case studies, and practice tests.

Licensing and accreditation

The Certified Local Change Agents (CLCA)® Foundation course offered by AVC is accredited by APMG International, based upon the Partner's Agreement, and complies with the accreditation requirements.

Who should attend?

This course is suitable for people wishing to understand how to adapt to organizational change who might not be pursuing a specialist change manager role.

• Team leaders
• Supervisors
• Junior and senior managers
• Non-managerial staff
• People wishing to understand how to adapt to organizational change who might not be pursuing a specialist change manager role

Course Agenda

1. Introduction
2. Understand how individuals are impacted by change
3. Understand your role as a Change Agent and the role of others involved in change, including Sponsors and Managers
4. Develop techniques for helping yourself and your colleagues through change, including:
   - Influencing
   - Active listening
   - Facilitation
5. Define how to assess the extent and severity of the impact of change
6. Understand how to assess the readiness for change in your area
7. Know how to work with colleagues to develop a local change plan
8. Exam Preparation

Materials

We use licensed, accredited training materials:

• Official Handbook Local Change Agents' Handbook - October 2017 PDF format
• Sixteen (16) hours of instructor-led training
• Training slides in PDF format
• Participation in unique exercises
• Sample Papers
• Syllabus

Certification exam

• Name: Certified Local Change Agent (CLCA)® Exam
• Exam language: English
• Format: multiple-choice questions
• Delivery: Web-based (single-browser), no outside assistance, timed
• Access: Candidates can access the exam within the APMG International account.
• Duration: Once the exam begins, candidates have 45 minutes to complete the exam.
• Number of Questions: 40
• Passing Score: 20 marks required to pass (out of 40 available) - 50%
• Closed/Open Book: Open Book - Official Handbook Local Change Agents' Handbook - October 2017

FAQ

When is the classroom schedule?

Depending on the starting dates, our classroom courses are consecutively held from 10 am - 6 pm (CET) with lunch breaks in between

Will missing a live class affect my ability to complete the course?

Yes, you may be subject to not getting the exam voucher if you don't attend a class. Therefore, it's better always to let us know at least 2 weeks in advance if you require any rescheduling requests.

*note that reschedule request is not always given depending on the situation