Becoming The Customer Service SUPERSTAR Certification Course

Unfortunately Simpliv LLC's trainings are no longer available on Springest

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Lean Process Improvement Training Course

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Lean process improvement is a system of steps that help organizations reduce waste by focusing on customer value. By identifying how custom…

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How To Fire a CustoMonster

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Whether you're a new startup or seasoned business owner, one of the most important keys to business is customer service. Many customer serv…

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RightNow Customer Portal Design and Dynamic Agent Desktop Administration

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The RightNow Customer Portal Design and Dynamic Agent Desktop Administration introductory course covers key foundational administration top…

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Customer Service Training

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This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Stud…

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RightNow Cust Portal Design & Contact Ctr Exp Designer Adm

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The RightNow Customer Portal Designer and Contact Center Experience Designer Administration introductory course covers key foundational adm…

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RightNow Customer Portal Designer and Contact Center Experience Designer Administration

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The RightNow Customer Portal Designer and Contact Center Experience Designer Administration introductory course covers key foundational adm…

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RightNow Customer Service Administration

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The RightNow CX Customer Administration course RightNow provides an orientation on the powerful, flexible tools that you can use to customi…

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RightNow Customer Portal Cloud Service Customization for Developers

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This RightNow Customer Portal Cloud Service Customization for Developers course focuses on Customer Portal, the website site that customers…

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RightNow Customer Portal for Developers

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This course focuses on Customer Portal, the web site that customers access for self-service support. Students will begin by learning basic …

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Twitter for Business

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Shows you how to leverage the power of tweeting for business promotion and customer engagement.Join author Anne-Marie Concepción as she sho…