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90 Customer Service / Care Training Courses

See also: Public speaking & presentation, Customer complaint handling, Building / Construction, Planning, and Palliative Care.

See also: Public speaking & presentation, Customer complaint handling, and Building / Construction.

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Providing Legendary Customer Service

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Do you truly understand how to provide great customer service? In this audio-only course from customer service expert Elaine Harris, she de…

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Customer Service Strategy

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Given fast-evolving customer expectations, every organization needs an effective customer service strategy to guide operations and decision…

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Customer Service for Any Sector: Tips from a Hospitality Expert

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Imagine if you could make your customers feel like they're in a five-star hotel or a Michelin Star restaurant when they interact with your …

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Customer Service in the Field

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In-person interactions make or break relationships, presenting immense opportunities to drive loyalty and value. In this course, customer s…

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Writing Customer Service Emails

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You can write to customers—via email—with consistency and professionalism, but you don't need to sound robotic to be efficient. Writing…

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Customer Service: How to Deliver Support Across Languages

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Build your confidence in delivering support to global customers. In this course, customer service expert Myra Golden outlines how to be suc…

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Delivering Great Customer Service

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From the Course: LinkedIn Learning Highlights: Sales Delivering Great Customer Service Doelgroep Iedereen die zich verder wil verdiepen in …

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Customer Service: Creating Customer Value (2015)

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Is your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to …

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Customer Service: Handling Abusive Customers

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What is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and refocus a bad interacti…

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Customer Service: Winning Back a Lost Customer (2016)

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Lost customers are not lost causes. Statistics show that a firm has a higher probability of winning back a lost customer than prospecting a…

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Customer Service: Problem-Solving and Troubleshooting

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Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the sk…

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Using AI for Customer Service Managers

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While AI has been part of the customer service industry for many years now, the advent of newer technologies will have an even greater impa…

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Tackling Intense Customer Service Moments

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Navigating challenging customer interactions requires a blend of empathy, skill, and strategy. Afton Howard, a customer service expert, off…

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Customer Service Fundamentals for Hospitality

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Discover the essentials of exceptional customer service in this in-depth course with hospitality trainer and customer service leader Sara O…

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SAP Business One: Sales and Customer Service

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SAP Business One is a turn-key solution for organizations needing an enterprise CRM system. In this course, you can learn how to leverage t…