90 Customer Service / Care Training Courses
See also: Public speaking & presentation, Customer complaint handling, Building / Construction, Planning, and Palliative Care.
See also: Public speaking & presentation, Customer complaint handling, and Building / Construction.
Providing Legendary Customer Service
Do you truly understand how to provide great customer service? In this audio-only course from customer service expert Elaine Harris, she de…
Customer Service Strategy
Given fast-evolving customer expectations, every organization needs an effective customer service strategy to guide operations and decision…
Customer Service for Any Sector: Tips from a Hospitality Expert
Imagine if you could make your customers feel like they're in a five-star hotel or a Michelin Star restaurant when they interact with your …
Customer Service in the Field
In-person interactions make or break relationships, presenting immense opportunities to drive loyalty and value. In this course, customer s…
Writing Customer Service Emails
You can write to customers—via email—with consistency and professionalism, but you don't need to sound robotic to be efficient. Writing…
Customer Service: How to Deliver Support Across Languages
Build your confidence in delivering support to global customers. In this course, customer service expert Myra Golden outlines how to be suc…
Delivering Great Customer Service
From the Course: LinkedIn Learning Highlights: Sales Delivering Great Customer Service Doelgroep Iedereen die zich verder wil verdiepen in …
Customer Service: Creating Customer Value (2015)
Is your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to …
Customer Service: Handling Abusive Customers
What is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and refocus a bad interacti…
Customer Service: Winning Back a Lost Customer (2016)
Lost customers are not lost causes. Statistics show that a firm has a higher probability of winning back a lost customer than prospecting a…
Customer Service: Problem-Solving and Troubleshooting
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the sk…
Using AI for Customer Service Managers
While AI has been part of the customer service industry for many years now, the advent of newer technologies will have an even greater impa…
Tackling Intense Customer Service Moments
Navigating challenging customer interactions requires a blend of empathy, skill, and strategy. Afton Howard, a customer service expert, off…
Customer Service Fundamentals for Hospitality
Discover the essentials of exceptional customer service in this in-depth course with hospitality trainer and customer service leader Sara O…
SAP Business One: Sales and Customer Service
SAP Business One is a turn-key solution for organizations needing an enterprise CRM system. In this course, you can learn how to leverage t…
- 1 of 6
- Next chevron_right