{"html":{".container--page":"\u003cdiv class=\"container container--page container--subject with-content-background\"\u003e\u003csection class=\"content content--medium aligned-right\"\u003e\u003cdiv class=\"filter-overlay\"\u003e\u003cdiv class=\"filter-overlay__loader\"\u003e\u003cdiv class=\"filter-overlay__icon\"\u003e\u003cdiv class=\"icon__circle icon-school\"\u003e\u003ci class=\"ma-school material-icons icon--medium\"\u003eschool\u003c/i\u003e\u003c/div\u003e\u003c/div\u003e\u003csvg class=\"circular\" viewBox=\"25 25 50 50\"\u003e\u003ccircle class=\"path\" cx=\"50\" cy=\"50\" fill=\"none\" r=\"20\" stroke-miterlimit=\"10\" stroke-width=\"2\"\u003e\u003c/circle\u003e\u003c/svg\u003e\u003c/div\u003e\u003cdiv class=\"filter-overlay__usp\"\u003e\u003cdiv class=\"as-h3\"\u003eAll ways of learning\u003c/div\u003e\u003cp\u003eMore than 48,000 training programmes and courses.\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"ajax-wrapper\"\u003e\u003ch1 class=\"subject__title\"\u003e77 Customer Service / Care Training Courses\u003c/h1\u003e\u003cp class=\"subject__alternatives show-from-tablet\"\u003eSee also: \u003ca title=\"82 Public speaking \u0026amp; presentation Training Courses\" rel=\"nofollow\" href=\"/communication/speaking/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003ePublic speaking \u0026amp; presentation\u003c/a\u003e, \u003ca title=\"33 Customer complaint handling Training Courses\" rel=\"nofollow\" href=\"/communication/complaint-handling/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003eCustomer complaint handling\u003c/a\u003e, \u003ca title=\"500 Building / Construction Training Courses\" rel=\"nofollow\" href=\"/construction-property/building-construction/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003eBuilding / Construction\u003c/a\u003e, \u003ca title=\"244 Planning Training Courses\" rel=\"nofollow\" href=\"/project-management/planning/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003ePlanning\u003c/a\u003e, and \u003ca title=\"75 Palliative Care Training Courses\" rel=\"nofollow\" href=\"/health/palliative-care/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003ePalliative Care\u003c/a\u003e.\u003c/p\u003e\u003cp class=\"subject__alternatives show-on-mobile\"\u003eSee also: \u003ca title=\"82 Public speaking \u0026amp; presentation Training Courses\" rel=\"nofollow\" href=\"/communication/speaking/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003ePublic speaking \u0026amp; presentation\u003c/a\u003e, \u003ca title=\"33 Customer complaint handling Training Courses\" rel=\"nofollow\" href=\"/communication/complaint-handling/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003eCustomer complaint handling\u003c/a\u003e, and \u003ca title=\"500 Building / Construction Training Courses\" rel=\"nofollow\" href=\"/construction-property/building-construction/365-days-and-longer/uk-open-learning/goskills/it-university\"\u003eBuilding / Construction\u003c/a\u003e.\u003c/p\u003e\u003csection class=\"panel\"\u003e\u003cdiv class=\"result-options--mobile mobile-filter\"\u003e\u003cdiv class=\"mobile-filter__actions\"\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-tune material-icons icon--normal\"\u003etune\u003c/i\u003e 4 active filters\u003c/a\u003e\u003ca class=\"toggle-mobile-sorting mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-reorder material-icons icon--normal\"\u003ereorder\u003c/i\u003e Sorting\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"mobile-filter__active-filters\"\u003e\u003cspan class=\"label--filter\"\u003e1 year and longer\u003c/span\u003e\u003cspan class=\"label--filter\"\u003eGoSkills\u003c/span\u003e\u003cspan class=\"label--filter\"\u003eIT-Learning\u003c/span\u003e\u003cspan class=\"label--filter\"\u003eUK Open Learning Ltd.\u003c/span\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__edit\" href=\"#\"\u003eChange filters\u003ci class=\"ma-keyboard_arrow_right material-icons \"\u003ekeyboard_arrow_right\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"subject-messsages\"\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--top\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Compare\" /\u003e\u003c/div\u003e\u003cdiv class=\"sorting aligned-right\"\u003e\u003cdiv class=\"sorting__header\"\u003eChange sorting\u003ca class=\"sorting__close\" href=\"#\"\u003e\u003ci class=\"ma-clear material-icons icon--small\"\u003eclear\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"sorting__content\"\u003e\u003cspan class=\"sorting__label\"\u003eSort overview\u003c/span\u003e\u003cul class=\"sorting__list\"\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link is-active\" data-url=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university\" data-link-type=\"sort\" href=\"#\"\u003eRelevance and reviews\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/price-high-low\" data-link-type=\"sort\" href=\"#\"\u003ePrice (high \u0026gt; low)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/price-low-high\" data-link-type=\"sort\" href=\"#\"\u003ePrice (low \u0026gt; high)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/duration-high-low\" data-link-type=\"sort\" href=\"#\"\u003eDuration (high \u0026gt; low)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/duration-low-high\" data-link-type=\"sort\" href=\"#\"\u003eDuration (low \u0026gt; high)\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-list\"\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1045895\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1045895\" id=\"training-1045895\" value=\"1045895\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Learning Microsoft Dynamics for Customer Service\" href=\"/it-university/learning-microsoft-dynamics-for-customer-service\"\u003eLearning Microsoft Dynamics for Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIf you’re looking for a more effective way to manage your customer base, why not try Microsoft Dynamics 365 Customer Service? The Dynamic…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1166834\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1166834\" id=\"training-1166834\" value=\"1166834\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Leading a Customer Service Team\" href=\"/it-university/leading-a-customer-service-team\"\u003eLeading a Customer Service Team\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eLearn the skills and methods of top customer service leaders, and find out how you can develop a customer service dream team. In this cours…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1167986\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1167986\" id=\"training-1167986\" value=\"1167986\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service: Handling Abusive Customers\" href=\"/it-university/customer-service-handling-abusive-customers\"\u003eCustomer Service: Handling Abusive Customers\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eWhat is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and refocus a bad interacti…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1250859\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1250859\" id=\"training-1250859\" value=\"1250859\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service: Creating Customer Value (2015)\" href=\"/it-university/customer-service-creating-customer-value-2015\"\u003eCustomer Service: Creating Customer Value (2015)\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIs your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1167410\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1167410\" id=\"training-1167410\" value=\"1167410\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Using AI for Customer Service Managers\" href=\"/it-university/using-ai-in-customer-service\"\u003eUsing AI for Customer Service Managers\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eWhile AI has been part of the customer service industry for many years now, the advent of newer technologies will have an even greater impa…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1167992\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1167992\" id=\"training-1167992\" value=\"1167992\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Balancing AI and the Human Touch in Customer Service\" href=\"/it-university/balancing-ai-and-the-human-touch-in-customer-service\"\u003eBalancing AI and the Human Touch in Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIf you currently work in or are looking to make a move into customer service, you’ve probably wondered about the role of AI in the field.…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1167877\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1167877\" id=\"training-1167877\" value=\"1167877\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service Fundamentals for Hospitality\" href=\"/it-university/customer-service-fundamentals-for-hospitality\"\u003eCustomer Service Fundamentals for Hospitality\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDiscover the essentials of exceptional customer service in this in-depth course with hospitality trainer and customer service leader Sara O…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1167617\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1167617\" id=\"training-1167617\" value=\"1167617\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service Strategy\" href=\"/it-university/customer-service-strategy\"\u003eCustomer Service Strategy\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eGiven fast-evolving customer expectations, every organization needs an effective customer service strategy to guide operations and decision…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1165089\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1165089\" id=\"training-1165089\" value=\"1165089\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service: How to Manage Your Customer Queues\" href=\"/it-university/customer-service-how-to-manage-your-customer-queues\"\u003eCustomer Service: How to Manage Your Customer Queues\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer Service: How to Manage Your Customer Queues Doelgroep Iedereen die zich verder wil verdiepen in dit onderwerp en zich eventueel wi…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1165293\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1165293\" id=\"training-1165293\" value=\"1165293\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Measuring the Value of Customer Service\" href=\"/it-university/measuring-the-value-of-customer-service\"\u003eMeasuring the Value of Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eUnderstanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (RO…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1165940\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1165940\" id=\"training-1165940\" value=\"1165940\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service: Creating Customer Value\" href=\"/it-university/customer-service-creating-customer-value\"\u003eCustomer Service: Creating Customer Value\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIf you are a customer service manager or a sales manager, you know how important it is to identify a customer’s value to your company. Bu…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1165447\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1165447\" id=\"training-1165447\" value=\"1165447\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service: Serving Customers Through Chat and Text\" href=\"/it-university/customer-service-serving-customers-through-chat-and-text\"\u003eCustomer Service: Serving Customers Through Chat and Text\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomers are demanding more ways to connect with companies when they need help. Live chat and text are the fastest growing and most popula…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1166521\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1166521\" id=\"training-1166521\" value=\"1166521\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Providing Legendary Customer Service\" href=\"/it-university/providing-legendary-customer-service\"\u003eProviding Legendary Customer Service\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDo you truly understand how to provide great customer service? In this audio-only course from customer service expert Elaine Harris, she de…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1045234\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1045234\" id=\"training-1045234\" value=\"1045234\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service: Knowledge Management\" href=\"/it-university/customer-service-knowledge-management\"\u003eCustomer Service: Knowledge Management\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eEvery service organization needs a knowledge base (KB) to shorten resolution time, reduce customer effort, and drive self-service. In this …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1046078\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1046078\" id=\"training-1046078\" value=\"1046078\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Service: Problem-Solving and Troubleshooting\" href=\"/it-university/customer-service-problem-solving-and-troubleshooting\"\u003eCustomer Service: Problem-Solving and Troubleshooting\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer service care costs organizations billions of dollars each year. As a result, it\u0026#39;s critical that employees are equipped with the sk…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-learning\u003c/span\u003e\u003cspan class=\"price\"\u003e$245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eVAT:\u003c/strong\u003e excluding VAT\u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePrice completeness:\u003c/strong\u003e This price is complete, there are no hidden additional costs.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra info:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo IT-Learning\" title=\"Logo IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--bottom\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Compare\" /\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003cdiv class=\"pagination\"\u003e\u003cul class=\"pagination__list\"\u003e\u003cli class=\"pagination__item\"\u003e\u003cspan class=\"pagination__current-page\"\u003e1\u003cspan class=\"pagination__max-pages\"\u003e of 6\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 2\" href=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/2\"\u003e2\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 3\" href=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/3\"\u003e3\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 4\" href=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/4\"\u003e4\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 5\" href=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/5\"\u003e5\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item hide-on-small\"\u003e\u003ca class=\"pagination__link\" data-link-type=\"pagination\" title=\"Page 6\" href=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/6\"\u003e6\u003c/a\u003e\u003c/li\u003e\u003cli class=\"pagination__item--next\"\u003e\u003ca title=\"Next\" data-link-type=\"pagination\" class=\"pagination__button button--link\" rel=\"next\" href=\"/sales/customer-service/365-days-and-longer/uk-open-learning/goskills/it-university/2\"\u003eNext \u003ci class=\"ma-chevron_right material-icons icon--small\"\u003echevron_right\u003c/i\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003csection class=\"panel\"\u003e\u003c/section\u003e\u003c/div\u003e\u003c/section\u003e\u003caside class=\"aside--medium aside--subject\"\u003e\u003csection class=\"aside__section ad-box\"\u003e\u003c/section\u003e\u003cdiv class=\"message--session-filters\"\u003eYour preferences are currently applied to filter the search results.\u003c/div\u003e\u003csection class=\"aside__section aside__filters filters\"\u003e\u003cdiv class=\"filters__header\"\u003eAdd filters\u003ca class=\"filters__close\" href=\"#\"\u003e\u003ci class=\"ma-clear material-icons icon--small\"\u003eclear\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003ca class=\"filter__remove\" data-link-type=\"filter-clear\" href=\"/sales/customer-service\"\u003eRemove all filters\u003c/a\u003e\u003cdiv class=\"filter filter--duration_days is-first\"\u003e\u003cdiv class=\"as-h3 filter__title\"\u003eDuration\u003c/div\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"Max. 1 day - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/sales/customer-service/1-day/365-days-and-longer/goskills/it-university/uk-open-learning\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMax. 1 day\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-active\"\u003e\u003ca title=\"1 year and longer - 77\" data-link-type=\"filter-remove\" class=\"filter__link\" href=\"/sales/customer-service/goskills/it-university/uk-open-learning\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon is-checked\"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003e1 year and longer\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e77\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"filter filter--institutes\"\u003e\u003cdiv class=\"as-h3 filter__title\"\u003eProvider\u003c/div\u003e\u003cul class=\"filter__list\"\u003e\u003cli class=\"filter__item is-active is-zero\"\u003e\u003ca title=\"GoSkills - 0\" data-link-type=\"filter-remove\" class=\"filter__link\" href=\"/sales/customer-service/365-days-and-longer/it-university/uk-open-learning\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon is-disabled is-checked\"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eGoSkills\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e0\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-active\"\u003e\u003ca title=\"IT-Learning - 77\" data-link-type=\"filter-remove\" class=\"filter__link\" href=\"/sales/customer-service/365-days-and-longer/goskills/uk-open-learning\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon is-checked\"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eIT-Learning\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e77\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item is-active is-zero\"\u003e\u003ca title=\"UK Open Learning Ltd. - 0\" data-link-type=\"filter-remove\" class=\"filter__link\" href=\"/sales/customer-service/365-days-and-longer/goskills/it-university\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon is-disabled is-checked\"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eUK Open Learning Ltd.\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e0\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section usp-box\"\u003e\u003cdiv class=\"as-h3\"\u003eLearn more? It starts at Springest.co.uk\u003c/div\u003e\u003cul class=\"usp-list--colored usp-list--default\"\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"school\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eAll ways of learning\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eMore than 48,000 training programmes and courses.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"phone\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eHelp with searching and enrolling\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eAsk your question, use our \u003ca href='https://helpdesk.springest.com'\u003ecustomer service\u003c/a\u003e or call one of our learning advisors.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"thumb_up\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eFree information requests\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eCompare and discuss with your colleagues, you're getting instant access to the PDF brochure.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"star\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eReviews and participants\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eMore than 6,000 independent reviews help you choose the best provider.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"business\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eAlso for your organisation\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eVolume discount, in-company training, social learning with your colleagues and always real time insights.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"event_available\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eBook a course\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eReady to learn? Directly book a course, cancellation is always free of charge!\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/section\u003e\u003csection class=\"aside__section sidebar-box\" id=\"sidebar-block-three\"\u003e\u003ch2\u003eDo you have a question? \u003c/h2\u003e\r\n\u003cp\u003e\u003ca href=\"http://www.springest.co.uk/qa\"\u003ePost it here: get professional advice!\u003c/a\u003e\u003c/p\u003e\u003c/section\u003e\u003csection class=\"aside__section q-and-a-box\"\u003e\u003cdiv class=\"panel with-border with-background--white\"\u003e\u003cdiv class=\"panel__content\"\u003e\u003cdiv class=\"with-border--bottom\"\u003e\u003cdiv class=\"as-h3 panel__content-title\"\u003e\u003cspan\u003e0\u003c/span\u003e question about Sales\u003c/div\u003e\u003c/div\u003e\u003cp\u003eDo you have a question about this topic? Let us know!\u003c/p\u003e\u003ca class=\"button--link\" href=\"/qa-submit\"\u003eAsk a question\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"panel__footer\"\u003e\u003ca class=\"panel__footer-link\" href=\"/questions/sales\"\u003eView all Sales questions\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section learning-trends\"\u003e\u003cdiv class=\"panel with-border learning-trends\"\u003e\u003cdiv class=\"panel__heading\"\u003e\u003cdiv class=\"as-h3 panel__heading-title--aside\"\u003eLearning Trends\u003c/div\u003e\u003cabbr class=\"item fn\" title=\"Customer Service / Care\"\u003e\u003c/abbr\u003e\u003c/div\u003e\u003cdiv class=\"panel__content\"\u003e\u003cul class=\"trends-list\"\u003e\u003cli class=\"trends-list__item with-products\"\u003e\u003cstrong\u003e113\u003c/strong\u003e Courses\u003c/li\u003e\u003cli class=\"trends-list__item with-providers\"\u003e\u003cstrong\u003e17\u003c/strong\u003e Training Providers\u003c/li\u003e\u003cli class=\"trends-list__item with-price\"\u003e\u003cstrong class=\"pricerange\"\u003e$49.- - $6,528.93\u003c/strong\u003e Price range\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003c/aside\u003e\u003c/div\u003e"},"tracking":[{"event":"[viewed] Subject page","data":{"distinct_id":null,"time":"2026-05-21T11:05:45.083Z","subject_id":2008,"subject_name":"Customer Service / Care","category_name":"Sales","filter_size":4,"filter_types":["duration_days","institutes","institutes","institutes"],"filters":["365-days-and-longer","uk-open-learning","goskills","it-university"],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"button_variation"}},{"event":"[filtered] Subject page","data":{"distinct_id":null,"time":"2026-05-21T11:05:45.083Z","subject_id":2008,"subject_name":"Customer Service / Care","category_name":"Sales","filter_size":4,"filter_types":["duration_days","institutes","institutes","institutes"],"filters":["365-days-and-longer","uk-open-learning","goskills","it-university"],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"button_variation"}}],"filters":"/365-days-and-longer/uk-open-learning/goskills/it-university"}