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6 ISO/IEC 20000 Training Courses

See also: IT Service Management.

See also: IT Service Management.

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ISO in the Sun: PECB ISO/IEC 20000 Service Management System (SMS) Lead Implementer

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This five day course provides an overview to the structure of a Service Management System (SMS) based on ISO/IEC 20000-1:2018, and how to im…

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ISO in the Sun: ISO/IEC 20000 Service Management System (SMS) Lead Auditor

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This five day course provides an overview to the structure of a Service Management System (SMS) based on ISO/IEC 20000-1:2018, and how to au…

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ISO in the Sun: ISO/IEC 20000 Service Management System Lead Implementer

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This five-day course provides an overview to the structure of a Service Management System (SMS) based on ISO/IEC 20000-1:2018, and how to i…

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IT Service Management Foundation based on ISO/IEC 20000

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Plan, deliver, support, and continually improve customer service as an IT Service Manager with this ITSM Foundation training course. What i…

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ISO in the Sun: ISO/IEC 20000 Service Management System Lead Auditor

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This five-day course provides an overview to the structure of a Service Management System (SMS) based on ISO/IEC 20000-1:2018, and how to a…

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ISO20000 Foundation

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Guaranteed start
placeWednesday 04 May 2022 in Utrecht and 1 other date

Een kwaliteitsbenadering is een kwestie van leren, van afspraken maken, van prestatie en van evaluatie. En dit telkens opnieuw! De norm ISO…