Customer Experiences with Contact Center AI - Dialogflow CX (CCAIDCX)
This course has been removed by Fast Lane Institute for Knowledge Transfer GmbH. View all learning products for Fast Lane Institute for Knowledge Transfer GmbH.
RightNow Customer Portal Designer and Contact Center Experience Designer Administration
The RightNow Customer Portal Designer and Contact Center Experience Designer Administration introductory course covers key foundational adm…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
RightNow Cust Portal Design & Contact Ctr Exp Designer Adm
The RightNow Customer Portal Designer and Contact Center Experience Designer Administration introductory course covers key foundational adm…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
RightNow Customer Service Administration
The RightNow CX Customer Administration course RightNow provides an orientation on the powerful, flexible tools that you can use to customi…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
RightNow Customer Portal Design and Dynamic Agent Desktop Administration
The RightNow Customer Portal Design and Dynamic Agent Desktop Administration introductory course covers key foundational administration top…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
RightNow Outreach and Feedback Ed 4
This RightNow Outreach and Feedback training provides hands-on experience, combined with relevant best practices, to maximize the effective…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
RightNow Marketing and Feedback Rel 12.02
Employing the marketing and feedback functionality in RightNow CX affords seamless engagement with your customers at any point within the c…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Siebel 8.1.x Chat and Voice Integration Using CCA - Self-Study Course
Siebel CRM applications support multi-channel customer communication, including through voice and chat, and a pre-built integration with a …
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Customer-focused Working
This online course is for everyone who wants to improve their customer contact and in the end: customer happiness. Customer focused working…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Business Correspondence
Business Correspondence offers a proper basis for management support employees, customer care employees and others. Clear, correct and appr…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Oracle ESSO Logon Manager: Implementation & Configuration - Self-Study Course
This course walks the participants through the infrastructure and architecture of ESSO Logon Manager. Participants will learn how to create…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.