ITIL4 Foundation (via e-learning Engelstalig)
- Product type


Description
Virtuele cursussen bij CLS Trainingen
Vanwege het COVID-19 virus kunt u onze trainingen ook virtueel (met een docent op afstand) volgen. U kunt de cursus zo vanuit huis volgen.
ITIL Foundation is the most important certificate for IT professionals and employees who want to know more about IT Service Management. Organisations that work according to ITIL use the complete ITIL
ITIL stands for Information Technology Infrastructure Library. ITIL originated from a collection of best practices. Since the 1980’s, ITIL has provided a framework of processes, roles and responsibilities, as a collection of best practices.
The once-valid meaning Information Technology Infrastructure Library has evolved into an integrated service management approach, aimed at the effective management of IT services.
The goal is to manage all parts needed to deliver an IT service in an efficient …
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Virtuele cursussen bij CLS Trainingen
Vanwege het COVID-19 virus kunt u onze trainingen ook virtueel (met een docent op afstand) volgen. U kunt de cursus zo vanuit huis volgen.
ITIL Foundation is the most important certificate for IT professionals and employees who want to know more about IT Service Management. Organisations that work according to ITIL use the complete ITIL
ITIL stands for Information Technology Infrastructure Library.
ITIL originated from a collection of best practices. Since the
1980’s, ITIL has provided a framework of processes, roles and
responsibilities, as a collection of best practices.
The once-valid meaning Information Technology Infrastructure
Library has evolved into an integrated service management approach,
aimed at the effective management of IT services.
The goal is to manage all parts needed to deliver an IT service in
an efficient and effective manner. This allows customers to be
guaranteed that they will receive the products and services they
require and for which agreements have been made. The starting point
is the creation of value as perceived by the customer based on
usability and importance.
The core of ITIL4 is the service value system (SVS) and the
four-dimension model, from which every part of the SVS is
considered. The core components of the SVS are the service value
chain (ITIL service chain), the working methods (ITIL practices),
the ITIL guiding principles, the governance and continual
improvement.
You can complete the training ITIL4 Foundation (via
e-learning) at your own pace. You must take into
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